Lanie Neal | Page 6
Service Advisor
Don Davis Dodge Chrysler Jeep
1901 North Collins Street
Arlington, TX 76011
I started my career behind the scenes as a technician while in college. But in 2023 I decided to make a change and became a service advisor here at Don Davis. I have had the pleasure to work with so many amazing people to repair and maintain their vehicles. Feel free to reach out with any questions!
Read moreDealership Experience
1 yr, 2 mos
Industry Experience
2 yrs, 4 mos
Specialties & Trainings
Associates Of Automotive Technologys
80 Reviews
Write a Review80 Reviews of Lanie Neal
November 22, 2023
My score could change based on how Shannon Buice handles my return visit. I brought vehicle in with suspected oil leak, after 3 days of looking, your techs concluded there was no leak. Based on this conclus my return visit. I brought vehicle in with suspected oil leak, after 3 days of looking, your techs concluded there was no leak. Based on this conclusion I then decided to spend $1200 on a combination of new key fob, brakes and pads, and fluid flushes to then pick the jeep up a week later, climb under it at the dealership and see oil still leaking from underneath. It’s visible and easily found if you actually look. I suspect a rear main seal leak but we are now doing a dye test to confirm. Conveniently, the vehicle is a few weeks out of the time limit for powertrain warranty. Disappointing across the board. Happy to discuss further. More
Other Employees Tagged: Shannon Buie , Joe Johnson
November 22, 2023
It was an oil change and inspection, cure cancer on a lift and then ask me for a 15 word review minimum. lift and then ask me for a 15 word review minimum. More
Other Employees Tagged: Manuel Mendoza , Joe Johnson
November 14, 2023
Thank you for your great customer service during my oil change it was very appreciated. change it was very appreciated. More
Other Employees Tagged: Rudy Garcia, Shannon Buie, Cesar Pereira, Stephanie Turlea, Willie Woodard, Yazmin Chaparro, Patrica Stevenson , Jadon Campos, Joe Johnson
November 03, 2023
Mary helped address the service concerns and kept me informed throughout the process. My vehicle was ready at the time Mary said it would be completed. informed throughout the process. My vehicle was ready at the time Mary said it would be completed. More
Other Employees Tagged: Mary Franco
October 28, 2023
I think it takes a little to long to change oil, it should not take more than an hour 😅 should not take more than an hour 😅 More
Other Employees Tagged: Willie Woodard