Laura Campbell | Page 3

Awesome Experience! I cannot say enough about my awesome experience purchasing my new Kia Optima at Halleen Kia! One would not normally mingle the words “car dealership” I cannot say enough about my awesome experience purchasing my new Kia Optima at Halleen Kia! One would not normally mingle the words “car dealership” and “family” in the same sentence. However, that is exactly how everyone at Halleen made me feel – like one of the family. From the moment I contacted Laura Campbell the day before, I felt welcome. My need for a car was urgent, as someone had just totaled my former 2013 Kia Optima. Together, we tackled the problem. Piece by piece, Laura Campbell, Jim McConville, and Steve Stein lifted away the layers of my anxiety and desperation. I had ventured to Halleen as though armed for battle, stuffing into my bag everything I thought they might need, from paystubs and utility bills to prove income and residency to all of my loan documents and statements from my former Kia. Instead, I almost wanted to pinch myself to make sure I wasn’t dreaming. The process was so easy! Even though Saturday was incredibly busy at Halleen, not once did I feel neglected. Everyone kept me apprised of where we were in the process from beginning to end, making certain that I got the car that would fulfill my needs, and maybe – just maybe – quite a few of my desires, as well. The outcome is that a brand new 2018 Kia Optima is now sitting in my driveway! I returned to Halleen Kia because I trusted Laura Campbell and that trust has now expanded to other members of the staff as well. My Kia Optima should retain its value and function for many years to come. I will not hesitate to recommend Halleen Kia in North Olmsted, Ohio to any of my friends, family, and to anyone else with whom I come into contact. Pick up the phone and call them or stop in. Rest assured, you’ll be in good hands. More

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First time buying a NEW car Had a great and easy experience purchasing the car. From Laura to Jim they made my experience so comfortable. They took their time with me, worked h Had a great and easy experience purchasing the car. From Laura to Jim they made my experience so comfortable. They took their time with me, worked hard to make it possible for me to get my car. I strongly recommend Halleen Kia. No pressure, no hassle, very welcoming and friendly. More

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Very Nice Dealership Nice selection of cars and great salespeople. Made the purchase experience as comfortable as possible. I knew what I wanted and they got it for me. Nice selection of cars and great salespeople. Made the purchase experience as comfortable as possible. I knew what I wanted and they got it for me. More

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Surpassed my expectations I purchased a certified pre owned Kia 3 years ago and my experience at that time was great. Between that purchase and my recent one, I’ve always had g I purchased a certified pre owned Kia 3 years ago and my experience at that time was great. Between that purchase and my recent one, I’ve always had great service from the service department and wanted to remain faithful to a dealership who takes care of their customers and always makes them feel welcome like family. When I went back to Halleen Kia this past month, I wasn’t sure if I was looking for another certified pre owned or new. Jon took the time to show me everything that I wanted and when I finally made the decision to purchase new, spent time locating the specific car that I was looking for. I had to wait two days to pick it up, but it was definitely worth the wait! I recommend Halleen Kia to all of my friends and family. You’ve got a Kia owner for life!!! More

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Laura was very helpful to start with and Jay explained every Very easy to work with. Showed interest in me to help get the car at the price I could afford. Looking forward. To the experience of the car selected Very easy to work with. Showed interest in me to help get the car at the price I could afford. Looking forward. To the experience of the car selected More

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No nonsense experience Jay went out of his way to ensure we had the best fit in terms of the vehicle, trim level, and options, as well as with the various finance options. Jay went out of his way to ensure we had the best fit in terms of the vehicle, trim level, and options, as well as with the various finance options. He was up front regarding price, and there were never any surprises. There was never any pressure with sale either. Plus, I feel like I got a great deal as well! More

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Awesome sales work Awesome saleman! Went above and beyond to meet my needs. Called on his days off to make sure everything was ok. Excellent knowledge of product Awesome saleman! Went above and beyond to meet my needs. Called on his days off to make sure everything was ok. Excellent knowledge of product More

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Awesome!! What a great experience! Lori, my initial contact, was just the best handling my endless questions. Always informative, polite, and respectful. I neve What a great experience! Lori, my initial contact, was just the best handling my endless questions. Always informative, polite, and respectful. I never felt pressured. Laura stepped in and took it further, again answering my questions and requests on a specific vehicle, and coming up with some numbers that met my needs. Jim was an absolute pleasure to work with, not pressuring me, but rather finding out what I wanted, and going out of the way to met my needs. He showed me all the options on the lot and let me make the choice that was right for me. Charles made the transaction quick and efficient without high pressure up-sales while presenting my options. Mike was very friendly and welcoming, helping me set up the first (free) service visit and answering my questions. Overall, the best experience I have had in 35+ years of car purchases! More

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Excellent, friendly, professional and no pressure My experience at Halleen Kia in North Olmsted was exceptional. Since I had not dealt with them before although I have purchased 5 Kia's I was a bit a My experience at Halleen Kia in North Olmsted was exceptional. Since I had not dealt with them before although I have purchased 5 Kia's I was a bit aprehensive. The representatives at this location call themselves family and invite you in. They are truly friendly, professional and go the extra mile to obtain what you want with no pressure. It was a pleasure dealing with them and I would highly recommend them to others. More

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Wonderful Everyone there were polite and helpful. They even entertained my 4 year old grandson and gave him balloons! It was the best car buying experience I ha Everyone there were polite and helpful. They even entertained my 4 year old grandson and gave him balloons! It was the best car buying experience I have ever had. More

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