Lauri Stepniewski
Lauri Stepniewski at Inver Grove Toyota

Lauri Stepniewski | Page 3

Sales Consultant

Inver Grove Toyota

1037 50th St. E
Inver Grove Heights, MN 55077

5.0
27 Reviews

Lauri has been in car business since 1999 and before that she worked in health care for over 20 years. She and her husband Steve have worked together for 14 years and currently live in Stillwater, Mn.

5.0

27 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

Languages Spoken

English English

27 Reviews of Lauri Stepniewski

September 16, 2019

Dealership Rating
Employee Rating

Great service We have had our service done at Inver grove Toyota for many years. We have always been satisfied. We just purchased our fourth vehicle from them. More

by Jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2019

Inver Grove Toyota responded

Hi JT, Your loyalty has not gone unnoticed and we love having you as a member of our Family! It’s a great pleasure to hear that our team was able to get you into the car that you deserve. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 23, 2019

Dealership Rating
Employee Rating

All good, with a small nit-pick 4 Runner 6 month service check efficiently performed. Just a note on the car wash - it was a sloppy job with large areas missed. Bob More

by Woodsmith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 25, 2019

Inver Grove Toyota responded

Thanks for your feedback. While pleased to see you had a quality service experience, we're disappointed the same can't be said about the car wash. We appreciate you bringing this to our attention and we'll be making sure to do much better after your next visit. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 13, 2018

Dealership Rating
Employee Rating

Inver grove Toyota Had a great experience at this dealership. Lauri was very helpful. Got a good deal. Would recommend to others loooking to buy a new car. More

by Abobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2018

Inver Grove Toyota responded

Lauri is awesome and we are so happy to see that he worked hard to get you into the car you deserve. We hope to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 26, 2018

Dealership Rating
Employee Rating

Great dealership - best service department by far!!! Outstanding financial representative! Great product - best SUV by far! Everyone is friendly and helpful! My only negative is that the car was not tho More

by corvette100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Utley

Apr 26, 2018

Inver Grove Toyota responded

Congrats on your new SUV and thank you for this review. We're pleased to see that overall you had a positive experience and we appreciate your feedback regarding the cleanliness of the vehicle. We'll be using this as a learning opportunity and are glad you brought it to our attention. Let us know if you ever need anything moving forward, you're family! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 03, 2018

Dealership Rating
Employee Rating

New car after car accident Lauri was friendly, helpful, and quickly got back to me after I texted her with a question. Her warmth and relaxed attitude were a good fit. I was a More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2018

Inver Grove Toyota responded

Lauri is an all-star and always going above and beyond to ensure customers receive the best service possible. We appreciate you taking the time to leave this review and we'll be sure to share it with Lauri and our team. Thanks! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 02, 2017

Dealership Rating
Employee Rating

Purchase Customer service was top notch! Knowledge was great. Friendly and responsive to our concerns. Response in a timely manner to our phone calls, emai More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2017

Inver Grove Toyota responded

It's a great pleasure to read this and see that our team provided you with the quality service you deserve. We appreciate you choosing us here at Inver Grove Toyota and hope to see you again soon. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 06, 2017

Dealership Rating
Employee Rating

no title Lauri was very helpful and made my new car purchase fast and easy. She collected as much information as possible beforehand, as I was coming in from o More

by nonameplease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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