Laurie Beauchemin | Page 36

Badly engineered fix. You have a great staff, although I see that Maria and Dawn are not listed below. They are as important as all, and their interaction with the customer You have a great staff, although I see that Maria and Dawn are not listed below. They are as important as all, and their interaction with the customer is excellent. As for Laurie, as far as I am concerned, she is professional, friendly and knowledgeable, and one of the best that I have ever worked with. She was not there this week, but as always, Dawn was there to take care of me. Keep up the good work, as the management is best represented by the quality and professionalism of it's people. More

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5,000 mile Oil & Filter Change, Rotate Tires Quick & Courteous Service... and my vehicle left the shop sparkling clean and running smooth. My prized GX470 is 9 years old with over 216,000 miles a Quick & Courteous Service... and my vehicle left the shop sparkling clean and running smooth. My prized GX470 is 9 years old with over 216,000 miles and the service staff at IRA Lexus continues to add value. Laurie, Barry, Kevin & Tom are great ! More

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Amazing as always Laurie is great to work with and always makes the visit extremely pleasant. She is always on time for me and the appointment time I have selected. Laurie is great to work with and always makes the visit extremely pleasant. She is always on time for me and the appointment time I have selected. More

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SO HELPFUL AND ATTENTIVE AS ALWAYS Ira Lexus and Laurie Beauchemin in particular are the best. Whether I come in to buy a new car, for regular service or for an issue with the operati Ira Lexus and Laurie Beauchemin in particular are the best. Whether I come in to buy a new car, for regular service or for an issue with the operation of my car I feel that Ira and Laurie are there for me. My issues are always taken care of. More

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125,000 Maintenance & oil change Excellent servise starting from driving in & the greeting & service from Barry to the excellent service & advise of Laurie. I am always pleased with t Excellent servise starting from driving in & the greeting & service from Barry to the excellent service & advise of Laurie. I am always pleased with the work, experience & knowledge. More

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great service Just went in to get a new key as I only received one when I bought the Lexus (used). They are expensive but the service people were great. A very po Just went in to get a new key as I only received one when I bought the Lexus (used). They are expensive but the service people were great. A very positive experience. I realize these surveys are a good tool for your company, but could be a little more user friendly and quick to complete. My interaction was very brief with these people and feel that this long rating sheet is a bit overkill. More

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Great service A 1 service here! Laurie is a pleasure to work with - very efficient and will go over and above to make the customer happy! She called the windshield A 1 service here! Laurie is a pleasure to work with - very efficient and will go over and above to make the customer happy! She called the windshield repair wizard during my appt - he came right out and fixed the ding in my windshield. Very happy! More

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Great Profession friendly knowledgeable service. I would highly recommend everyone come here for their service. Time frame was exactly as the service repres Profession friendly knowledgeable service. I would highly recommend everyone come here for their service. Time frame was exactly as the service representative had promised it would be. More

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Josh was great A check engine light came on in my daughter's car. The service department fit her in 2 hours later, diagnosed the issue and resolved. She had the car A check engine light came on in my daughter's car. The service department fit her in 2 hours later, diagnosed the issue and resolved. She had the car back ASAP. More

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Always outstanding customer service!! The whole Team at Ira Lexus ensures that my visits, for whatever reasons, are timely and exceed my customer service expectations. On this initial 5,00 The whole Team at Ira Lexus ensures that my visits, for whatever reasons, are timely and exceed my customer service expectations. On this initial 5,000 mile appointment I was in and out in less than half an hour. Jason ensured that I understood all the details of the service appointment. Previously, I worked with Laurie, who is always a professional and with Joe in sales. My wife and I obviously like Joe, because we keep coming back and buying cars from him since 2000. More

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