Lavern Ford
Lavern Ford at Winner Ford of Cherry Hill
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Lavern Ford | Page 17

Vehicle Exchange Manager

Winner Ford of Cherry Hill

250 Berlin Rd
Cherry Hill, NJ 08034

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169 Reviews

As a Certified DealerRater Sales Professional, I have had the honor of providing an easy and hopefully pleasant sales experience for each and every one of my customers for the past 6 years. And as someone who truly enjoys traveling, dining out and shopping with my family, I certainly appreciate when my family and I are treated with courtesy and respect. It is with those qualities I approach each customer experience and I'm grateful for the opportunity to earn your business. I'm proud to be an employee of Winner Ford because they stand by their product, their customers and their employees.

Dealership Experience

14 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

Specialties & Trainings

Dale Carnegie Sales Advantage Graduate

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169 Reviews

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169 Reviews of Lavern Ford

April 08, 2016

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Employee Rating

Purchase of my new car! My experience was excellent with this dealership sales rep Lavern Ford was awesome didn't wait long he was very nice & professional. I'm so very hap More

by Rody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gino Polimeni

March 29, 2016

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Employee Rating

Very pleasnat experience Very pleased with the professional yet relaxing atmosphere during the purchase process. Vern Ford went above and beyond in making our experience as pl More

by jmh42558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 28, 2016

Dealership Rating
Employee Rating

Friendly , welcoming , no pressure I found the people I dealt with at the dealership to be knowledgeable, friendly , and accommodating, their no pressure approach ,honesty , and willin More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Traher , Jennifer Nnyamah

March 22, 2016

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Employee Rating

Best Place in South Jersey to Purchase a Ford This is my second car I've bought from them. They are professional and very sensitive to the buyer. Lavern had a great sense of humor and I felt he More

by Woodsman54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 16, 2016

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Employee Rating

Great Experience (again!) I was trying to trade in my Focus for an Escape. Lavern Ford was so helpful and worked with me to find the perfect one (that I could actually afford! More

by tara12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 14, 2016

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Employee Rating

Mustang Dream My son was looking for a mustang with a specific color of red. He went on google and happened to find Winner Ford. They had the exact mustang he was l More

by MustangAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 13, 2016

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Unfortunate I purchased a pre-owned Fusion about 1 month ago. My salesman, Lavern, was great. I liked the Fusion very much. I purchased the vehicle on a Saturda More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Nicholas Edwards, Matthew Snyder, Dominic Rucci

Mar 14, 2016

Winner Ford of Cherry Hill responded

Mr. Forsman purchased the pre-owned 2014 Fusion, 33,910 miles, on 1-30-2016. He presented the vehicle on 2-6-2016, 2-17-2016 and 3-1-2016 with a vibration Concern. Winner was unable to duplicate the concern. Winner removed tires and wheels from a 2015 Fusion and installed on Mr. Forsman 2014 Fusion the drivng charateristics were the same as the original tires on Mr. Forsman 2014 tires. Installed Chassis Ears on vehicle subframe near front hubs. No abnormal noise and/or frequencies emitted and/or detected. Winner road forced high speed balance all tires, miked the brake rotors and performed a radial run-out test for a out of round condtion none existed. The Service Manager and Shop Forman drove the vehicle and determed the vehicle was operating within specfications. Provided Customer a service loaner while his vehicles was in the shop. Unfortunaly Mr. Forsman traded his vehicle prior to Winner the Sales Manger or General Manger being aware of his concerns. The probality of being able to assist Mr. Forsman was no longer avaiable since he traded the Fusion in on another Vehicle. I contaced him and confrimed he traded his vehicle. D. Slipp VP/GM

March 11, 2016

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Employee Rating

Outstanding Salesman Lavern Ford is the best salesman I have ever dealt with. He was extremely helpful and a true professional. He didn't try to upsell anything. I told hi More

by Dave B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 09, 2015

Dealership Rating

Purchased Used Truck Drove down from Syracuse to purchase used Chevy truck from Ford dealership. Yes, I am crazy but this was graduation present for my daughter and older More

by chevyblue
Recommend Dealer
Yes

Other Employees Tagged: Patrick Duff, Vern Ford/Pat Duff

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