Lee Schuster
Lee Schuster at Toyota of Richardson
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Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
592 Reviews
4.9

592 Reviews

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592 Reviews of Lee Schuster

May 06, 2025

Dealership Rating
Employee Rating

I rated the series department a 5, but the custom service cashier a 2 because she was not friendly and no customer care etiquette. More

by faaitiitisatoa4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

April 30, 2025

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I got an oil change yesterday. I had gone to an independent company and it was far too expensive! I was pleasantly surprised that Toyota of Richardson was much cheaper. It took a g More

by cschechner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

May 01, 2025

Toyota of Richardson responded

Thank you for sharing your experience! We're glad to hear that you found great value in getting your oil change done with us and that our pricing was a pleasant surprise compared to other options. It's also great to know that, even with a bit of a wait, the smooth process and gracious service made it worthwhile. We appreciate your patience and look forward to assisting you again at Toyota of Richardson!

April 29, 2025

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Employee Rating

Easy to make appointment. Easy checkin. Lee is friendly and informative. Work was done in reasonable time. Ride share to home and back worked great. More

by nivenj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver very nice.

May 01, 2025

Toyota of Richardson responded

Thank you for taking the time to share your experience! We're so glad to hear that the appointment process and check-in were smooth and convenient for you. It's wonderful to know that Lee made a positive impression with his friendly and informative approach. We're also pleased that the work was completed in a timely manner and that the ride share service helped make things even more convenient. We truly appreciate your feedback and look forward to assisting you again in the future!

April 26, 2025

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Great service from Marco and Felix. I always go to Toyota Richardson. Happy with my service. More

by Pat
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Recommend Dealer
Yes
Apr 28, 2025

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear that Marco and Felix provided great service and that you’re happy with your experience. We truly appreciate your loyalty and look forward to serving you again in the future!

April 23, 2025

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Service agents was great! Very honest and helpful!. Did not pressure for unnecessary service! Items! More

by sladue
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Apr 24, 2025

Toyota of Richardson responded

Thanks for the positive feedback! We're happy to hear our service team provided you with an honest and helpful experience. We always aim to offer the best care without any pressure. We look forward to seeing you again!

April 19, 2025

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Employee Rating

The sales and service departments at Toyota of Richardson are first rate! Lee in service is one of the best I have worked with. When he takes my car in, I know it will be handled correctly. More

by docjstrange
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Toyota of Richardson responded

Thank you for the wonderful feedback! We're so glad to hear that both our sales and service departments have made such a positive impression. It’s great to know that Lee in service has earned your trust—his dedication to providing excellent service truly stands out. We appreciate your continued loyalty and look forward to continuing to take care of all your vehicle needs!

April 18, 2025

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The service department is great. Very helpful and professional. They are very good at explaining everything associated with the service you have been given. More

by kdmm827
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon service manager

Apr 21, 2025

Toyota of Richardson responded

Thank you for taking the time to share your experience! We're so glad to hear that our service team was helpful, professional, and clear in walking you through the details of your visit. Providing thorough and transparent communication is something we truly value, and it's great to know it made a positive impact. We appreciate your support and look forward to serving you again!

April 18, 2025

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Employee Rating

ExtraordinaryService today👏🏽👏🏽👏🏽👏🏽👏🏽🥰☀️☀️☀️🥰🥰🥰come see impeccable impeccable Work. Service was expedient size precise. My chair person was stupendous!!!!! More

by bonniejackson1Bonnie
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Toyota of Richardson responded

Thank you for such an enthusiastic and uplifting review! We're absolutely thrilled to hear that your experience was filled with extraordinary service and impeccable care. It’s especially great to know that our team member left such a wonderful impression—we’ll be sure to share your kind words! We can’t wait to welcome you back again soon!

April 17, 2025

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Consistent service. Enjoy every employee I have worked with to date, but don’t want to type more words. More

by jimmymatthews009
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Toyota of Richardson responded

Thank you for the kind words! We're so glad to hear that you've experienced consistent service and have enjoyed working with everyone on our team. Providing a reliable and positive experience is always our goal, and it means a lot to know we've met that standard with each of your visits. We truly appreciate your continued support!

April 16, 2025

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Employee Rating

There are great waiting areas and nice workers with a special discount information that sent to take care of the customers. I love that. Thanks! More

by hanhhuynh241265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Toyota of Richardson responded

Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our waiting areas and that our team made your experience even better with helpful customer care and special discounts. It's great to know that you felt well taken care of, and we truly appreciate your kind words. We look forward to serving you again soon!

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