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Lena Grubb
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241 Reviews
Dealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
241 Reviews
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241 Reviews of Lena Grubb
November 05, 2018
Pleasant, friendly, polite I went in this morning for service. The staff is helpful, polite and friendly. Cars can be a hassle, they make it better experience. This is apprec I went in this morning for service. The staff is helpful, polite and friendly. Cars can be a hassle, they make it better experience. This is appreciated. I have been here at least six times, always a better experience than iI expect. More
by Steve T
Other Employees Tagged: Steve Nutt
Helpful 
August 14, 2018
Great dealership They are very organized, and make you feel as a customer you do matter. They give you a time to expect the work to be completed and then call when it They are very organized, and make you feel as a customer you do matter. They give you a time to expect the work to be completed and then call when it is. I have been very happy with the service and any interaction with this dealership. More
by Forestergal
Other Employees Tagged: Heather Crummel, Amie Freeman
August 13, 2018
Outstanding! I purchased my 2017 Santa Fe from Maple Hill auto group August 03, 2016, Matt Williamson was our salesman. We told him what we wanted and how much we I purchased my 2017 Santa Fe from Maple Hill auto group August 03, 2016, Matt Williamson was our salesman. We told him what we wanted and how much we could spend. Within 90 minutes we had our vehicle and were on our way. The Service Depart has an awesome staff: Steve Nutt, Al King, and Misty. They always take care of our vehicle maintenance. We highly recommend Maple Hill Auto Group. They are the BEST in Sales and Service! More
by 155shortround
Other Employees Tagged: Matt Williamson, Jeff Daniel , Amie Freeman, Steve Nutt, Al King, Misty
August 10, 2018
Oil change I Have been taking my 2011 legacy in since I bought it here. The team is always friendly and helps with any concerns I have. I Have been taking my 2011 legacy in since I bought it here. The team is always friendly and helps with any concerns I have. More
by Cidpowell
Other Employees Tagged: Rick Milbeck, Cassandra Westfall , Tyler West
August 08, 2018
Perfect Experiance Rolled in to appointment right on time. Oil change, tire rotation, complete inspection and a car wash completed and headed back home in under one hou Rolled in to appointment right on time. Oil change, tire rotation, complete inspection and a car wash completed and headed back home in under one hour. Staff was knowledgeable and super polite. Dealership was spotless and waiting area was superb. Cannot ask for a more perfect service appointment! More
by TerryPat
Other Employees Tagged: Heather Crummel
July 20, 2018
Attaching mudflaps to me Subaru Forester I had bought these mudflaps previously from Maple Hill Auto and was going to install them myself. When I found out they would install them in one hou I had bought these mudflaps previously from Maple Hill Auto and was going to install them myself. When I found out they would install them in one hour I decided to let them do it and save me the time. They did a very nice job and you would have thought the car came this way rather than having them added on. More
by Happy Subaru Forester Owner
Other Employees Tagged: Heather Crummel
July 17, 2018
Audi Service Service with a smile. They were very pleasant to deal with and were quick in and out. They even gave me shopping information for quilt stores. Service with a smile. They were very pleasant to deal with and were quick in and out. They even gave me shopping information for quilt stores. More
by TAC
April 21, 2018
Oil change and inspection. This dealership is a very friendly and professional group of people who really care for their customers. They showed me any filters that should be re This dealership is a very friendly and professional group of people who really care for their customers. They showed me any filters that should be replaced and made suggestions about future needs. I felt like I was important to them. More
by jim710
Other Employees Tagged: Cassandra Westfall , Heather Crummel, Tyler West
April 14, 2018
First service Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth ex Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth experience. More
by Bruce L Caple
Other Employees Tagged: Mike Huffman
March 19, 2018
Worth the drive from Grand Rapids for great Hyundai service Steve Nutt got me scheduled and delivered fast, competent service while I lounged in a new, clean waiting room with hot coffee and March Madness on th Steve Nutt got me scheduled and delivered fast, competent service while I lounged in a new, clean waiting room with hot coffee and March Madness on the big TV! No complaints and trust them with my Santa Fe's service from here on out. Nice staff. Beautiful facility. Easy access from 131. More
by CrisB
Other Employees Tagged: Steve Nutt
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