Leo Koz | Page 2

I recently purchased the 2017 Ford Edge from this dealership, and I couldn't be happier with the experience. The sales team was attentive and eager to help rather than just sell, and they provided ex dealership, and I couldn't be happier with the experience. The sales team was attentive and eager to help rather than just sell, and they provided exceptional service from start to finish. They were attentive to my wishes and requirements, and not a single car they offered was out of my budget. Edge was the best option, and with very smooth financing, I drove away a couple of hours later. A very refreshing and positive experience. Thanks. More

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They are approved me for 2019 3000 down they gave me 30days for the application to be missed sure I know if I will be back in two weeks when I K they sold the car maybe wait for three hours sent me to a 30days for the application to be missed sure I know if I will be back in two weeks when I K they sold the car maybe wait for three hours sent me to another dealership who tried to sell me a 2011 for $3000 down when I called and told them they got very rude and show me my credit was bad and that’s what I can get and they get off their phone very unprofessional was a waste of my time More

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The team at this dealership was fantastic when it came to my trade-in. They gave me a fair price for my old car and made the process smooth and stress-free. I am so happy with my new 2019 Dodge Durango. Than my trade-in. They gave me a fair price for my old car and made the process smooth and stress-free. I am so happy with my new 2019 Dodge Durango. Thank you! More

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I had a good time working with the staff. Everyone was kind, knowledgeable, and made sure to help me find the right car for myself and my family. Thank you! Everyone was kind, knowledgeable, and made sure to help me find the right car for myself and my family. Thank you! More

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Financing truly made my day. I thought it was going to be a really big headache to deal with, but in fact it was really simple and quick. No headache at all :) I thought it was going to be a really big headache to deal with, but in fact it was really simple and quick. No headache at all :) More

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Luis was my salesman. From the door he welcomed me and was very professional with the sale. He was the the best. Thank you Luis was very professional with the sale. He was the the best. Thank you Luis More

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I recommend Philly Auto and Luis Alberto and Leo Koz I am a first time buyer I have very poor credit. Luis and Leo worked hard to get a bank to approve me. They are very curtious and patient . I was ap I am a first time buyer I have very poor credit. Luis and Leo worked hard to get a bank to approve me. They are very curtious and patient . I was approved at a reasonable rate. I am very pleased with my new car. I went in within 3hrs i drove home in my new family car. Thank you Luis & Leo More

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Good, friendly service I purchased a Cadillac SRX from Philly Auto. I made an appointment to get inspection, detailing, and four new tires. The staff was very nice and did e I purchased a Cadillac SRX from Philly Auto. I made an appointment to get inspection, detailing, and four new tires. The staff was very nice and did everything they said they would do. I've read some bad reviews about Philly Auto but I can't say that I saw or experienced anything negative for the time I was there. The staff answered all of my questions, and I was able to watch them deal with other customers. They treated everyone with respect and showed potential buyers the carfax report. I highly recommend this dealership as they were honest and responsive. They were helping customers search for affordable insurance rates, too. I wish I knew everyone's name from that day. I do recall that Luis, the guy who took pictures of all cars for sale, worked very hard the entire day. I respect his work ethic. Everyone was personable and ready to take care of their customers. This dealership was busy all day, so I know they are known around town as the place to go for real deals without sales pressure tactics. Great experience! More

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Great place!!! I just want to thank you for helping me and my family getting the Jeep. I will tell all my friends and family about you guys. Now i know why everyone I just want to thank you for helping me and my family getting the Jeep. I will tell all my friends and family about you guys. Now i know why everyone talks about you guys in the city. More

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Service was poor and shabby.. They let me leave the dealership with horribly worn tires, which they had known about. They told me that they had ordered replacement tires which had They let me leave the dealership with horribly worn tires, which they had known about. They told me that they had ordered replacement tires which hadn't arrived before I was allowed to leave. They should have told me to come back when tires were in. Two days later I had a flat tire and the mechanic told me he had never seen such a worn and tattered tire. He went to change it and found that the spare didn't fit the car!!! He wasn't a tire dealer so he searched through 6 or 7 tires and was lucky to find ONE that he could put on the tire. This was INEXCUSABLE!!! What might have happened if it was at night on a lonely road. Even AAA might not have been able to help me!! When I complained to the man, Leo, who had sold me the car, instead of an apology for my horrible experience, he said "Don't take it out on me. I'm not the enemy!" That's how unfeeling and unresponsive he was. He just told me he'd see me in two days to put on 4 new tires. I then spoke to the manager, and all he could say was that they couldn't get me 4 NEW tires, just good ones. They finally got me 4 new ones, after a hassle. When I drove out of the dealership after the tires had been installed, I was told by the manager that he had taken the car for a test drive and it was fine. After I was driving for about 10 blocks I noticed the light on the dash that told me that the tire pressure was low. I called and the manager said I had to return so that he could fix it. Had he really taken a "test drive" he would certainly have noticed that signal about the tires. I would not recommend them to anyone. Barbara Lindner More

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