Leo Koz | Page 3

Great place!!! I just want to thank you for helping me and my family getting the Jeep. I will tell all my friends and family about you guys. Now i know why everyone I just want to thank you for helping me and my family getting the Jeep. I will tell all my friends and family about you guys. Now i know why everyone talks about you guys in the city. More

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Service was poor and shabby.. They let me leave the dealership with horribly worn tires, which they had known about. They told me that they had ordered replacement tires which had They let me leave the dealership with horribly worn tires, which they had known about. They told me that they had ordered replacement tires which hadn't arrived before I was allowed to leave. They should have told me to come back when tires were in. Two days later I had a flat tire and the mechanic told me he had never seen such a worn and tattered tire. He went to change it and found that the spare didn't fit the car!!! He wasn't a tire dealer so he searched through 6 or 7 tires and was lucky to find ONE that he could put on the tire. This was INEXCUSABLE!!! What might have happened if it was at night on a lonely road. Even AAA might not have been able to help me!! When I complained to the man, Leo, who had sold me the car, instead of an apology for my horrible experience, he said "Don't take it out on me. I'm not the enemy!" That's how unfeeling and unresponsive he was. He just told me he'd see me in two days to put on 4 new tires. I then spoke to the manager, and all he could say was that they couldn't get me 4 NEW tires, just good ones. They finally got me 4 new ones, after a hassle. When I drove out of the dealership after the tires had been installed, I was told by the manager that he had taken the car for a test drive and it was fine. After I was driving for about 10 blocks I noticed the light on the dash that told me that the tire pressure was low. I called and the manager said I had to return so that he could fix it. Had he really taken a "test drive" he would certainly have noticed that signal about the tires. I would not recommend them to anyone. Barbara Lindner More

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Excellent Leo was outstanding and patient with me. He made sure i was comfortable with the entire process. I would recommend anyone to Leo Koz and philly auto Leo was outstanding and patient with me. He made sure i was comfortable with the entire process. I would recommend anyone to Leo Koz and philly auto More

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You can probably find a better dealer Pros: They were friendly and quick. They also helped me find a car based on my budget, which was great cause I needed a car quick. Cons: the car Wou Pros: They were friendly and quick. They also helped me find a car based on my budget, which was great cause I needed a car quick. Cons: the car Would ave been cool if came with working tires, lights and engine. I would have been better off buying a piece of junk for cheap. So I would say if you’re looking at a car here make sure you check it because apparently they don’t or they do will sell you xxxx anyway. Their car service sucks too and it took them almost a month to fix my tire. So for the amount I’m paying the car isn’t worth it More

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very knowledgeable Leo is very helpful and knowledgeable. overall a great guy and a great first time car buying experience. I would definitely recommend him and I wou Leo is very helpful and knowledgeable. overall a great guy and a great first time car buying experience. I would definitely recommend him and I would definitely go through Leo again. More

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Leo is amazing ! I had the pleasure of working with Leo. The entire process was smooth and PRESSURE free. Leo answered all of my questions and reassured me he could ge I had the pleasure of working with Leo. The entire process was smooth and PRESSURE free. Leo answered all of my questions and reassured me he could get me approved for $0 down and he did. One of the smoothest car buying experiences I have had. The only negative thing I have to say is that the salesperson talks to you while helping other customers and answering the phone all at the same time. A little unprofessional but doesn't take away from the overall experience. More

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Fantastic! Leo was Fantastic and assisted us from beginning to end. Answered all our questions and a true pleasure to work with. No pressure and from the time Leo was Fantastic and assisted us from beginning to end. Answered all our questions and a true pleasure to work with. No pressure and from the time we walked in the door everyone at Philly Auto was friendly and made us feel welcome and relaxed. I will definitely be back to buy another car hopefully soon! My daughter is thrilled with her Mercedes and what a great time we had purchasing from Philly Auto! More

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No-Pressure Salesman a Welcome Relief My daughter and I went to Philly Auto to buy an SUV that she had seen on-line. Our salesman was Leo, who was easy-going and laid back and let us take My daughter and I went to Philly Auto to buy an SUV that she had seen on-line. Our salesman was Leo, who was easy-going and laid back and let us take our time checking out the vehicle. At no time did he pressure us with any sales tactics. Overall it was a no-nonsense dealership with helpful salesmen. More

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Great Experience I love Philly auto! Got a great deal on my vehicle, and Leo was very helpful with helping me find affordable insurance. I will definitely be back when I love Philly auto! Got a great deal on my vehicle, and Leo was very helpful with helping me find affordable insurance. I will definitely be back when I am ready to purchase again. More

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Scam Artist These guys are a real class act they are very unprofessional especially there manager. They will pressure you to buy warranty that is already covered These guys are a real class act they are very unprofessional especially there manager. They will pressure you to buy warranty that is already covered by the manufacture they try to scam you into buying the powered trained warranty by Niada which I payed $2000 for making me think I was covered for my transmission and my engine long story short after two weeks of having the car it starts stalling in traffic and one day it stalled and would not turn back on I had to get it towed in the middle of traffic so the mechanic says your car is 4 liters low on oil I said how could that be I just bought it two weeks about and it only has 26000 miles on it so it turns out that the engine is burning oil because there were no leaks on the engine. I did some research and this is a common problem for 2015 Dodge Darts so I call the third party warranty company Niada they said that they would not cover my engine if it blows up because it is a factory defect and that I would have to talk to Philly Auto so I go in and talk to there manager he was extremely rude and unprofessional would not look me in the eye and kept answering his cell phone in the middle of our conversation. I said to him I want to return the car and hes says no way not our problem its Dodges problem so I said to him then I want to cancel the $2000 power train warranty that I bought because the sticker price on the car was $9900 and when it came time to do the paper work the car price was 11900 and I said whats the added $2000 for and they said oh thats your 100,000 Mile 5 year warrant so I said ok not knowing this was a scam and not needed because I called Dodge when I starting having engine issues and they said I already had a manufacture power train warranty of 100,000 and that it does not expire until 2019 so yea they scam you into buying unneeded warranties to make more money off the sale. I told then I want my $2000 back and they said no you never purchased power train warranty trying to talk rubbish and lie to me. Every one please learn from me and be aware they are scam artist and very unprofessional so please stay away I have contacted legal help my lawyer will be in contact with them shortly. More

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