Lisa Cubillas | Page 4

Long Visit My experience here was good but very long (about 7 hours). My qualms are not necessarily with the sales representatives (financial or otherwise), but My experience here was good but very long (about 7 hours). My qualms are not necessarily with the sales representatives (financial or otherwise), but with the Ford Credit Banks. I only came to this dealership because I found the best deal I could for the model of car that I wanted. However, because the bank (Ford Lender), wanted to make more money back on there loan (in case of repossession) to insure themselves, they gave me a fabulous deal to finance a new car but not the car I came to buy. Because the new car is worth more, my payments are now higher, which leads me to believe that I was tricked into spending more money than I wanted to. If the Bank was worried about having to repossess the vehicle because I didn't have a long enough credit history, it seems more logical that they would want their customer to take on less of a loan, not a larger loan. I am very happy with the car, but the way Ford Lender makes its approval decisions is only to benefit itself, leaving very little room to negotiate with the customer. The sales people and finance representatives were very knowledgeable and courteous. Chris Fitzgerald was honest and went over and beyond the call of duty to make sure that I was able to get a vehicle without having to make the long drive back to Malouf in New Brunswick. That man deserves a raise! More

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Fantastic My experience with Chris Fitzgerald was excellent. He was very easy to work with and knowledgeable in all features of the vehicle. He was also very pa My experience with Chris Fitzgerald was excellent. He was very easy to work with and knowledgeable in all features of the vehicle. He was also very patient and not aggressive. All members of the dealership were pleasant and helpful. More

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Very satisfied Exchanged emails with Lisa Cubillas for almost two months which brought me to the dealership. Experienced and honest salesman, Frank Colonna helped m Exchanged emails with Lisa Cubillas for almost two months which brought me to the dealership. Experienced and honest salesman, Frank Colonna helped me locate the best truck for my needs. Very good sales manager which we came to closing a deal but with a $1600 difference. We were in the same ballpark, so to speak. The general manager stepped in and reviewed everything and offered to split the difference. I agreed and was truely satisfied!!! Salesman Colonna who was sincere spent alot of time with me explaining how to operate the features on my new Ford F-150 Larait. I would return to this dealership in a heartbeat.... More

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Always have by back!!! since 1999, Dino Jr. has looked out for me, and I so appreciate him and his team. I always feel like family! the BEST TEAM! since 1999, Dino Jr. has looked out for me, and I so appreciate him and his team. I always feel like family! the BEST TEAM! More

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