Liv Williams
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
19 Reviews
Write a ReviewDealership Experience
1 yr, 1 mo
19 Reviews of Liv Williams
April 21, 2024
Easy booking and great service with flexible schedule! Saturday appointments make it super easy to be able to get in! Saturday appointments make it super easy to be able to get in! More
Other Employees Tagged: Nicole Bandera, Ty Brown, Glenn Turner, Jennifer Griffith , TORIN Cunningham
April 18, 2024
The service team is cordial and friendly. The facilities are clean and being able to connect to the internet to work is definitely a plus. Yes, and you can count on the service technicians/ The facilities are clean and being able to connect to the internet to work is definitely a plus. Yes, and you can count on the service technicians/mechanics to do a top notch job! More
April 10, 2024
Service was very detailed and I loved the video to update me on what they checked. Customer service was super helpful too. me on what they checked. Customer service was super helpful too. More
Other Employees Tagged: Jennifer Griffith
April 10, 2024
Got my oil checked a month ago. Discovered I had an oil leak after leaving my car for 2 days for a trip. I took it to the dealer then next day, my appointment was for 10:45. After t Discovered I had an oil leak after leaving my car for 2 days for a trip. I took it to the dealer then next day, my appointment was for 10:45. After two hours I check for a status update on my car, I am told that the maintenance folks went to lunch and they probably won’t look at my care for another hour. FOUR hours later, I was told that there was an incorrect seal on my filter from when they changed my oil and my car would be ready for pick up in 30 minutes. It took over 4 hours to diagnose and fix a problem caused by this dealership when I had an appointment for this issue. Also not to mention my Jeep is brand new so this issue occurred during the first oil change. More
April 05, 2024
Wonderful service, and HONEST service reps, who don’t try to upsell or make you feel like you need to make repairs or replace things that are not warranted. I’ll be back! to upsell or make you feel like you need to make repairs or replace things that are not warranted. I’ll be back! More
Other Employees Tagged: Nicole Bandera, Glenn Turner
March 13, 2024
Quick, Reliable, professional, great communication, offered options, words to meet this nonsense 15 word minimum offered options, words to meet this nonsense 15 word minimum More
Other Employees Tagged: Nicole Bandera, Ty Brown, Joe Hancock, Larry Stevens, Glenn Turner, Jennifer Griffith, Madison Hunnings