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Lloyd Howell
Refer Me
269 Reviews
I began my retail automotive career at the Casey Auto Group in 1998, working up through sales and management positions, including Internet Sales and General Sales Manager. As General Manager of Casey BMW we have become a leader in Customer Satisfaction for both Sales and Service. Retired from the US Navy and a die hard Philadelphia Eagle Fanatic!
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
26 yrs, 6 mos
Specialties & Trainings
2012 BMW Profiles in Achievement (New Vehicles Sales Manager) - Platinum
2013 BMW Profiles in Achievement (New Vehicles Sales Manager) - Platinum
2014 DealerRater BMW Dealer of the Year - Virginia
269 Reviews
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269 Reviews of Lloyd Howell
April 20, 2025
Excellent transaction from start to finish! Highly recommend Alex Kennedy for a flawless sales experience. Highly recommend Alex Kennedy for a flawless sales experience. More
by susan.west63
Other Employees Tagged: Alexander Kennedy , Trey Leggett - Finance (5 star)
April 07, 2025
Absolutely love Casey BMW and Kellen was top notch with his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. his customer service. We never felt pressured.and we felt he had our best interest at heart. He will be our salesman with Casey going forward. More
by Tammy.L3
Other Employees Tagged: JonHenry Garcia, Kellen Poto, Dennis Grant, Emery Draughn
March 29, 2025
Very professional and simple process. Thanks for everything, I hope that you continue on and be successful, again thanks for taking the time with me. Thanks for everything, I hope that you continue on and be successful, again thanks for taking the time with me. More
by cosmicslop07
Other Employees Tagged: Kellen Poto
March 09, 2025
Kellen was very patient. We knew what we wanted and he ensured we got exactly what we were looking for. Even through our impatient with waiting for the car to get here lol, K We knew what we wanted and he ensured we got exactly what we were looking for. Even through our impatient with waiting for the car to get here lol, Kellen was very patient and informative and made sure we knew exactly what the progress of the car was. More
by Latia
Other Employees Tagged: Kellen Poto
February 19, 2025
Outstanding ! She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. More
by rtoinashae
Other Employees Tagged: Emery Draughn, Sharonda Plummer, AJ Phillips
December 18, 2024
ALL STAR TEAM ! !!! I arrived close to closing running late for a scheduled appointment and was merely going in to reschedule. I was met by a young man named (Alexx !!! I arrived close to closing running late for a scheduled appointment and was merely going in to reschedule. I was met by a young man named (Alexxio Gonzalez) who explained he would be happy to assist and no need to reschedule. Alexxio was very polished and knowledgable answering my questions and when he needed clarity for my request he quickly expedited to manager. Alexxio offered refreshments while he briefly stepped out. Upon return he was accompanied by manager (Lloyd Howell) who smiled and said the magic words I was waiting to hear………YES! We can definitely make that happen for you Ms. Robertson! Before leaving I stated to Alexxio “ you have been very helpful and I’m sure your manager is proud of you” as he had informed he was fairly new to the team and replied with sincerity “ I hope so” The positive energy,,transparency and clear communication skills were EXCEPTIONAL and very much appreciated! More
by Drobertson757
Other Employees Tagged: Alexxio Gonzalez
November 19, 2024
Dealership has always been a friendly and helpful place to shop. Staff is courteous and friendly. to shop. Staff is courteous and friendly. More
by johnston21
Other Employees Tagged: JonHenry Garcia, Dennis Grant, Emery Draughn, Robin Hunt , Aaron Nguyen
November 03, 2024
Alexxio was awesome, 10/10! He is a great salesperson, and I will definitely be recommending him to others. He kept me updated on everything, and I appreciate him for that! The He is a great salesperson, and I will definitely be recommending him to others. He kept me updated on everything, and I appreciate him for that! The staff at Casey was amazing! They went above and beyond and explained everything in great detail, which I appreciate a lot! I received check up text, emails, and phone calls throughout my entire process. I appreciate each and every one of them for all of their amazing hard work. More
by Danni
Other Employees Tagged: Alexxio Gonzalez , The finance manager was awesome sauce, he is very good at his job!
October 26, 2024
Great dealership. Very clean & open. Employees are nice and helpful. They even gave me a ride to grab some lunch. Very clean & open. Employees are nice and helpful. They even gave me a ride to grab some lunch. More
by saulgustama
Other Employees Tagged: Dennis Grant, Matthew Tankersley
September 05, 2024
I have purchased 5 vehicles from this dealer over the years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargrave years. Each time I receive excellent customer service and encounter professional staff that go out of their way to ensure your comfort. Joe Hargraves is by far the most knowledgeable client advisor I have ever encountered and have purchased 3 vehicles with his assistance. The BMW genius staff helped acclimate me to my new vehicle. Lloyd the general sales manager is one of the best, always takes the time to explain terms and answers questions to ensure I have a good understanding More
by Latrina L.
Other Employees Tagged: Joe Hargraves , Emory
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