Lonnie Pope | Page 3

Every time I call I’m giving a price quote and then when I get there it’s always different. I get there it’s always different. More

by bcombs21 Verified Customer Verified Customer

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Will have all service work done here Very helpful fast service Staff is.so great service Staff is.so great More

by Joe John Verified Customer Verified Customer

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Great service and Excellent communication. This was my first interaction with this location, but I was surprised by their knowledge and attention to detail. Service Manager: Lonnie Pope, was This was my first interaction with this location, but I was surprised by their knowledge and attention to detail. Service Manager: Lonnie Pope, was on top of everything from the moment my car arrived! Between her and Treff LaPlant everything was taken care of and they even went out of their way to get me 2 new keyfobs because mine was broken (at no extra cost!) It was a great experience all around. I would definitely recommend this location for all your service needs. They really know their FORDS but they are the best at keeping the needs of their customer's firsthand at all times! Thanks again Lonnie and Treff for an amazing job well done. I am truly grateful for all of your hard work and extra effort at getting my car back to me in a timely manner! More

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charged $350 for pwr steering prob -2015 recall not received why am I charged reply received why am I charged reply More

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I truly cannot say enough good things. I had an issue with my car due to a recall that I did not know anything about and took my car out of commission. I called many other Ford dealership I had an issue with my car due to a recall that I did not know anything about and took my car out of commission. I called many other Ford dealerships and was told that the earliest I would get it in is 2-4 months later. Obviously that is not convenient. I called Sunset Ford and they were able to get it completed same day and was so incredibly nice while I was there. I would 1000% recommend them to anyone to get their car serviced and when I'm in the market again for a new car will definitely be reaching out. Thank you so much Sunset Ford for such a great experience during a stressful time! More

by BJ_BEAR_1978 Verified Customer Verified Customer

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Joe was on top of every detail from start to finish. He made my purchase stress free and an actual delight. Thanks Joe and I will see you for my next purchase. He made my purchase stress free and an actual delight. Thanks Joe and I will see you for my next purchase. More

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It was a good experience from the scheduling of the appointment to the completion of the work. The service advisor, I believe her name was Lonnie was courteous and helpful with the information she prov appointment to the completion of the work. The service advisor, I believe her name was Lonnie was courteous and helpful with the information she provided. The vehicle was completed on time and I was notified when it was available for pick up. More

by STUMPF5 Verified Customer Verified Customer

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Lonnie is great to work with, she goes the extra mile and I wouldn't go anywhere else for service. I wouldn't go anywhere else for service. More

by bbtbskn Verified Customer Verified Customer

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The lack of a porter shows. Nobody double checks things before they are put out on the lot when done. Being told my vehicle was fixed and it wasn’t was upsetting. The total was Nobody double checks things before they are put out on the lot when done. Being told my vehicle was fixed and it wasn’t was upsetting. The total was also upsetting for the repair. More

by tagne125 Verified Customer Verified Customer

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Lonnie is great to work with. Good communication about repairs and timeframes and accurate estimates. Good communication about repairs and timeframes and accurate estimates. More

by jeff Verified Customer Verified Customer

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