Lori Candelieri

Giancarlo Horna, Anne Benham both shown me the car and demonstrate how the car basic function and new features. Test drive, car delivery and notification are all first grade! Giancarlo even help to give demonstrate how the car basic function and new features. Test drive, car delivery and notification are all first grade! Giancarlo even help to give me a ride from home to the dealer to pick up the new RAV4 Hybrid and setup the Toyota App on my iPhone in the car so I can monitor the car, turn on off the car via phone and car tracking feature. great. Good service! More

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Update to their yelp response: They are full of it I haven’t received any call from Antioch toyota or spoke to anyone in the management they also lying again , and yes my car is salvage title with or wi haven’t received any call from Antioch toyota or spoke to anyone in the management they also lying again , and yes my car is salvage title with or without extensive damage you guys took it had it for days to inspect the problem and if you guys are professional wouldn’t diagnose it wrong from the get go and diagnosed it wrong and wanted me to pay for parts that my car didn’t need they still have my car as we speaking, Guys take your business somewhere else I own a 2012 toyota Camry that i bought like many other cars in auction I'm a tech and i can fix cars but when it comes to programming and other dealer related i take my cars to dealer if they ever need any fixing: This car had airbag light and srs light and its not passing smog or chp inspection i took it to Antioch toyota dealt with the buggiest xxxxxxxx "carlos" took the car in for diagnostics he said today end of the day j will have some answer anyway 2-3 days passed then he call me said you car need this n this n that i said ok go for it how long would it take?? He said give till tomorrow said ok ... Tommorow passed and on week passed bo calls called him back he said we got good and bad news i said whats it ? He said problem is fixed however passanger seat warning is on i said why i will not take the car after spending all that money and time he said your car need this part i said how much he said four hundred and change i said do it he said ok will call uou today or tomorrow to pickup 10 days later no call i called him and didn't answer lvm and he called me two days later said your vehicle is done and there is something that i would like to disclose in person i said what was it he said the same warning still there so not fixed however we replaced the part ??! You car is garbage and got body damage and we are not a body shop i said my car didnt have no damage i have pictures and proofs and u need to give me my car and refund he said parts already replaced but didn't fix the problem??? So carlos hunged up on me Guys take your car to xxxx or to the worst local mechanic but not to this scam dealer Called me 3-4 times with each time asking for more money and a job was estimated to br 2-3 days now its been over a month i will sue these guys very hard and they can keep my car . More

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Always helpful and keeps me informed. They were very prompt. I can't think of anything else. They were very prompt. I can't think of anything else. More

by carolallison Verified Customer Verified Customer

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everything was fine. I had no problems with my purchase. thank you for all your help I had no problems with my purchase. thank you for all your help More

by JACKHENRYIII Verified Customer Verified Customer

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Always great service from the guys in the Service area up to and including the ladies at the payment window. Didn't need pickup and delivery this time but the few times I did need it that was great too. Th to and including the ladies at the payment window. Didn't need pickup and delivery this time but the few times I did need it that was great too. The product sales people are also great at replacing the battery in my key fob when I need that done. Only problem is with the area below about the Rate the People You Worked With. Your survey only shows Sales and Management dept. If Sales is the product sales and not the car sales, that needs to be clarified. Same with Management Dept. If that is related to Service that needs to be clarified also. More

by DORYLMILLER Verified Customer Verified Customer

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Great staff and customer service clean car when I pick it up. I cannot say nothing negative up. I cannot say nothing negative More

by GIBBOJR1 Verified Customer Verified Customer

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Nice employees, fast service . Etc, etc, I don’t have any more to say now Etc, etc, I don’t have any more to say now More

by OWLLUV2 Verified Customer Verified Customer

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The dealership was prompt with my vehicle and very informative about what was going on. informative about what was going on. More

by IBEABUCHINGOZI Verified Customer Verified Customer

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All went well with this service, they washed my car and help me get a new service agreement. help me get a new service agreement. More

by arturofigueroa55 Verified Customer Verified Customer

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Everyone was very helpful and worked well as a team. This is my fourth vehicle purchased with this dealership owner. This is my fourth vehicle purchased with this dealership owner. More

by RACQUELV1981 Verified Customer Verified Customer

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