Lorianna Goszkowicz

Very good service was helpful as far as issues with my wife that was handicap got us in and out in about an hour and we were like 45 minutes late to our appointment, but it was very nice. Got the job done wife that was handicap got us in and out in about an hour and we were like 45 minutes late to our appointment, but it was very nice. Got the job done thank you. More

by Resyco Verified Customer Verified Customer

Report | Print

Lorianna was friendly and polite, and the check-in and check-out process went smoothly. She also coordinated my shuttle services efficiently, and was responsive to my text while my car was being serviced. check-out process went smoothly. She also coordinated my shuttle services efficiently, and was responsive to my text while my car was being serviced. More

by GREENRICKS Verified Customer Verified Customer

Report | Print

Took a day and half to change the oil non9 ni no n9 nio 15 15 More

by MLOVIE59 Verified Customer Verified Customer

Report | Print

Hard to reach service on phone. Have to go thru AI which is totally unnecessary. Have to go thru AI which is totally unnecessary. More

by BAXSON53 Verified Customer Verified Customer

Report | Print

Simple appointment for oil change. Representative was courteous and professional. Work done in timely fashion. Checkout process was quick Representative was courteous and professional. Work done in timely fashion. Checkout process was quick More

by M3WALTON Verified Customer Verified Customer

Report | Print

My overall with the rental car was excellent. Ms. Darlene was very polite, professional. She handled the rental car aspect very professionally even under adverse conditions from other department. Ms. Darlene was very polite, professional. She handled the rental car aspect very professionally even under adverse conditions from other department. She made my first experience with her department very good. More

by Vmlacey Verified Customer Verified Customer

Report | Print

To start the day I had an appointment at 3 o'clock to have my oil changed and removed. I do not leave till after 5:30 when I asked about it, she said anybody who choses to wait should expect at least a t have my oil changed and removed. I do not leave till after 5:30 when I asked about it, she said anybody who choses to wait should expect at least a two hour wait. I got ready to leave her only words were this is this is what you owe and I want her to go over what the tech found. I would know what if I need to have anything done she chose not to do that said you owe me $104 And then when I asked where my car was, she disgusting. It was outside in line. I than asked her how to solve a problem I had with Hyundai and she was arrogant with a no correction answer. I have been in many dealership because I worked retired from GM and I have never seen a customer treated the the way I have and that includes over 120 franchises More

by Whburch7 Verified Customer Verified Customer

Report | Print

Slow service. Waiting for oil change vehicle was done for .5 hour and no one notified me. Second time this has happened. Never happened when they were Hall. Waiting for oil change vehicle was done for .5 hour and no one notified me. Second time this has happened. Never happened when they were Hall. More

by collinsj Verified Customer Verified Customer

Report | Print

I don't like how everything has changed. I've never had to pay for state inspections, yesterday had to pay. And also, no longer eligible to get get the standard free oil changes. My next veh I've never had to pay for state inspections, yesterday had to pay. And also, no longer eligible to get get the standard free oil changes. My next vehicle purchase will definitely be with Checkered Flag. More

by MCA2000US Verified Customer Verified Customer

Report | Print

After scheduling a 'wait for' morning appointment well ahead and then traveling from Franklin for the appt, I was told my appt was a 'drop off' and could not be seen until between 1pm & 6pm. I decided to ahead and then traveling from Franklin for the appt, I was told my appt was a 'drop off' and could not be seen until between 1pm & 6pm. I decided to wait for 2 hours to see if my vehicle could be moved up in the queue which it was. More

by TGJIV Verified Customer Verified Customer

Report | Print