Louis J Roso | Page 15

Terrian 2018 Lou and chuck were a great help in leasing my car. They found the right car for me , i do not why I leased the the other suv it did not have any Lou and chuck were a great help in leasing my car. They found the right car for me , i do not why I leased the the other suv it did not have any powermr. I thing i was pressured in buyiing the 2015 terrian . More

by GDELLEMANN Verified Customer Verified Customer

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Trustworthy, no-pressure selling! Dick Kaul is probably the best salesmen around! He always knows what kind of vehicle I'm looking for and I never feel rushed! Dick Kaul & Lou Roso a Dick Kaul is probably the best salesmen around! He always knows what kind of vehicle I'm looking for and I never feel rushed! Dick Kaul & Lou Roso always makes sure I get the best deals available! Thanks again guys! More

by CLYNNER69 Verified Customer Verified Customer

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Great cars and great service Great sales service. Friendly and very accomedating. Clear and specific on questions related to car purchase. Enjoyed and appreciate the special detai Great sales service. Friendly and very accomedating. Clear and specific on questions related to car purchase. Enjoyed and appreciate the special details provided by sales men. More

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New car purchase This is the second new car experience I have had with the John Paul dealership. The first time was a good experience working with Dick Kaul and everyt This is the second new car experience I have had with the John Paul dealership. The first time was a good experience working with Dick Kaul and everything went well. This time was even better. I took the car out for a test drive and was shown the new changes and features. Going thru all the paperwork was not intimidating with Dick explaining all of the forms. I definitely will come back More

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Great experience! I dislike buying cars and down right try to avoid it. I had a great experience at John Paul from the moment I walked in. They were fair on my trade I dislike buying cars and down right try to avoid it. I had a great experience at John Paul from the moment I walked in. They were fair on my trade and I drove home that night with the car I wanted. The next day when I noticed something I didn’t like on the vehicle, they just took care of it. No questions asked. They treat people like family and seriously are looking for a long term relationship with their buyers...not just to sell another car. More

by JMSLSJ2013 Verified Customer Verified Customer

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Purchase of new vehicle Very good overall experience, but took too much time to make deal. Each offer had to be approved and modified by the sales manager and I was waiting Very good overall experience, but took too much time to make deal. Each offer had to be approved and modified by the sales manager and I was waiting way too long. More

by MEDMAN413 Verified Customer Verified Customer

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Great Place Lou and Andre were very friendly and helped to make my experience a truly great one. They both went above and beyond to ensure I was 100% satisfied. Lou and Andre were very friendly and helped to make my experience a truly great one. They both went above and beyond to ensure I was 100% satisfied. More

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Excellent, Stressfree Experience The most fantastic car buying experience that I have ever had. This is the first time I purchased a car at John Paul and I am sure I will return and r The most fantastic car buying experience that I have ever had. This is the first time I purchased a car at John Paul and I am sure I will return and recommend them to anyone. I was looking for a used car and they had the car I was looking. I was treated professionally and they made me feel like I was buying the most expensive car on the lot. No hassles or haggling and they were willing to let me take the car to my mechanic to look over before the purchase. Chuck explained everything to me and everything went smoothly. Wonderful dealership. More

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Exactly what I wanted I worked with Luis and he did a great job of listening to what I was looking for and finding the best car to match up to those needs at a fair price. I worked with Luis and he did a great job of listening to what I was looking for and finding the best car to match up to those needs at a fair price. He and Lou provided 2 options to choose from which really helped. The whole process was very efficient and I look forward to working with him again in the future. More

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Creating a deal with real people without playing games This was our 1st exposure to this dealership. Everyone eager to interact, open to our questions and great on their follow through to ensure our satisf This was our 1st exposure to this dealership. Everyone eager to interact, open to our questions and great on their follow through to ensure our satisfaction. Customer Service and Hospitality are strengths of everyone we came in contact with. Chuck Block is an exceptional representative of John Paul's dealership. My husband and I never felt that we were dealt with by a stereo-typical car salesman. Chuck was genuine in wanting to get us the car we wanted at the price we wanted....period. Louis Roso exudes a client focused approach that was refreshing. He went out of his way to find the exact car. We were able to purchase what we wanted vs one that would have been a disappointing 'second choice'. Mike Evans left a great impression. It is obvious that he is a 'working' manager who is part of his team. He added to the overall appreciation. More

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