Louis J Roso | Page 2

Always treated extremely well and the work is always done well. They go above and beyond to help. well. They go above and beyond to help. More

by Curtis J Verified Customer Verified Customer

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This is my 2nd leased vehicle from John Paul Buick and I will not go anywhere else. They are extremely professional and take very good care of their customers. Stephanie was knowledgeable and made the proce will not go anywhere else. They are extremely professional and take very good care of their customers. Stephanie was knowledgeable and made the process seem less! I am very happy with the whole experience. More

by SMChristenson Verified Customer Verified Customer

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The car buying experience at John Paul’s was fantastic, they were organized and personable and made the buying process great. they were organized and personable and made the buying process great. More

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Sales manager by the name of Lou I felt was quite rude and not interested in customers concerns about purchase. Obnoxious, impatient and not interested in customers needs necessarily. Stephanie was very a and not interested in customers concerns about purchase. Obnoxious, impatient and not interested in customers needs necessarily. Stephanie was very assertive, patient, thorough with customer and sale More

by kriskos3 Verified Customer Verified Customer

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We always receive Quick and friendly service. The Dealership is very customer oriented. We live a short distance from the dealership and was taken home and then picked up when her car was done. N The Dealership is very customer oriented. We live a short distance from the dealership and was taken home and then picked up when her car was done. Not sure if this happens all the time but in this instance it made our life much easier. More

by JC Verified Customer Verified Customer

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The salesman, Robert, was very helpful, polite, and knowledgeable. The sales manager, Louis, came and introduced himself to us, also. He spent time with us, getting to know us, and advising us how the knowledgeable. The sales manager, Louis, came and introduced himself to us, also. He spent time with us, getting to know us, and advising us how the dealership worked. We felt very comfortable at the dealership, which you normally don’t, when purchasing a car! We will be back, for our next car. Hopefully Robert and Louis are still there! (Or whoever replaces them have the same attitude/work ethic) More

by skippy-41401 Verified Customer Verified Customer

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Nearly a year ago my husband and I met with Stephanie R. to explore the options of purchasing a new SUV. We had several different models and makes on our list and were working to narrow down our options. to explore the options of purchasing a new SUV. We had several different models and makes on our list and were working to narrow down our options. We were able to test drive a few different vehicles at John Paul's Buick and rule some out. Stephanie took the time to listen and understand our family needs and wants, playing close attention to our budget. Since our first visit with Stephanie, she contacted us via email with different vehicle options that fit our parameters. At the end of July, she contacted us with an amazing match for our needs with many more options that were on our wish list as well. We were able to meet with Stephanie the same day, test drive the vehicle, get all of the paperwork done, and drive it home. She worked on our behalf to work our trade in as part of the deal as well as provide us with knowledge on the vehicle and history of it. Stephanie was patient, flexible, and listened to what we were looking for. We did not feel any pressure, nor were we annoyed in any way by the process or experience (this has been the case in the past at other dealers). We did feel like we were treated like family and appreciated that Stephanie stuck with us over the past months, the process, transparency, and knowledge of Stephanie and John Paul's Buick staff, including Lou who also worked with us on our trade in and price negotiation. More

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We had a vwey positive experience at John Paul's. Stephanie was especially helpful, patient, & flexible. She knew what we were looking for and she looked for months, contacting us when she found ju Stephanie was especially helpful, patient, & flexible. She knew what we were looking for and she looked for months, contacting us when she found just the right vehicle for us. More

by jmlagan76 Verified Customer Verified Customer

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We traded in a vehicle, and the process was smooth, and efficient. Our salesperson, Robert, even came in on his day off to finalize everything for us. The sales manager Lou, was easy to work with as wel efficient. Our salesperson, Robert, even came in on his day off to finalize everything for us. The sales manager Lou, was easy to work with as well. More

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It's great to deal with. Andre is very helpfull. Lou was helpfull as well. Andre is very helpfull. Lou was helpfull as well. More

by mmurphy5kids Verified Customer Verified Customer

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