Luana Cruz
Luana Cruz at Audi Coral Springs

Luana Cruz

Service Advisor

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

Contact Me
4.8
189 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

189 Reviews

Write a Review

189 Reviews of Luana Cruz

February 27, 2026

Dealership Rating
Employee Rating

I would not recommend this location for service. I was presented with a quote for over $8,000 for repairs that, after further review, turned out to be completely unnecessary. In addition to the More

by bocacar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Meyer

February 25, 2026

Dealership Rating
Employee Rating

I arrived early for my appointment and was treated with courtesy and respect, and got me in without delay. The service was quick and thorough. I felt comfortable while waiting for my vehicle to be comple More

by DSREVISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Audi Coral Springs responded

Thank you so much for this great review!

Feb 27, 2026

Audi Coral Springs responded

Thank you so much for this amazing review!

February 12, 2026

Dealership Rating
Employee Rating

Anglais Everything went well. Especially with Alia, she was exceptionally helpful and I thank her for that. More

by dany1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Than you so much for this amazing review!

February 12, 2026

Dealership Rating
Employee Rating

It was my first time here. Droping off was fast, collecting the car was time consuming. Service was good but service and parts costs were exuberent and unrealistic. Cost of spa More

by ammaddurrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Audi Coral Springs responded

Thank you for this outstanding review!

January 24, 2026

Dealership Rating
Employee Rating

The employees were very kind and helpful. My service person was also very accommodating. The service took longer than expected, but overall a good experience. More

by SLISABERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Audi Coral Springs responded

Thank you for this excellent review!

January 17, 2026

Dealership Rating
Employee Rating

performed service and provided a loaner as promised. The Service writer and staff were great. More

by RSUPERFINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Audi Coral Springs responded

Thank you for posting this great review!

December 24, 2025

Dealership Rating
Employee Rating

First class service. From the moment I dropped off my car until I picked it up, everyone was very attentive and helpful. Good coffee, water and attention. Thanks More

by LCCOELHOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Audi Coral Springs responded

Thank you for this very kind review!

December 08, 2025

Dealership Rating
Employee Rating

Easy, fast and super friendly service. Car was under warranty so everything was replaced new. More

by FBATLLEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Paserba

Dec 10, 2025

Audi Coral Springs responded

Thank you for this excellent review!

November 20, 2025

Dealership Rating
Employee Rating

Alia was my service provider. She was excellent. Alia listened to my problems and was able to solve them with no difficulty. I recommend her highly. More

by THEFARBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Audi Coral Springs responded

Thank you for this great review!

October 19, 2025

Dealership Rating
Employee Rating

They were fast and efficient in getting me in and out. They also came right up to me as soon and I drove up. More

by DANAYIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Audi Coral Springs responded

Thank you for this amazing review Danayia!

1
...