"Horrible customer service for a Service/Parts issue"
Have been trying to replace an accessory that was purchased with new Q7 2017 for 3 months now. Every time I call I get to talk to somebody else. The part is sitting in the Parts department in front of everybody and nobody is doing anything. Tried to reach the manager, but every time I am told that he is not there. Today tried to reach a general manager, specifically asked operator, but she switched me to Parts manager again, and that person is not available. This is very frustrating. I have never had such a bad experience with any dealership, and I certainly didn't expect it from Audi.
"Seamless purchase of my 2016 A-6"
I took my A4 in for service and decided to look around the showroom. I saw the 2016 A6 and fell in love. I met with the sales rep Gina .... She made the sale seamlees with her honesty, sincerity and knowlegde of the vehicle I purchased. The Audi managers should commend her on being such a valuved employee. Thank you Gina
"Extremely great "
- New Audi owner
My sale man was nice and helpful. They were attempting and asked if I was ok offering some thing to drink.
It was great to speak in Italian with Antonio