Lucas Lapins | Page 6

This dealership’s service department is the worst. They dont explain their charges and they just surprise you when you show up to pick up your car. They dont explain their charges and they just surprise you when you show up to pick up your car. More

by VICTORIASWEATLAND Verified Customer Verified Customer

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It was an excellent experience. I was in and out in no time for my oil change. Got a same day appointment. Very happy. I was in and out in no time for my oil change. Got a same day appointment. Very happy. More

by malrr1 Verified Customer Verified Customer

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It was an excellent. Luke was very professional and everything went really nice and smooth. Luke was very professional and everything went really nice and smooth. More

by imrangul02 Verified Customer Verified Customer

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I had my vehicle service yesterday. I talk to Chad Richardson. I had quire of bit of work done on my truck. Chad and the entire crew did a great job and got me out as fast as they can. I talk to Chad Richardson. I had quire of bit of work done on my truck. Chad and the entire crew did a great job and got me out as fast as they can. More

by WILLIAMBRODERICK3 Verified Customer Verified Customer

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Very good experience. A a a a a a a a a a a a a a A a a a a a a a a a a a a a More

by ZHANGWEILAN Verified Customer Verified Customer

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Greeted promptly by service advisor who confirmed service to be done. Work done on time. All staff friendly. to be done. Work done on time. All staff friendly. More

by JerryLockman Verified Customer Verified Customer

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Excellent and very professional work! Very nice and very polite personal! Thank you very much! Very nice and very polite personal! Thank you very much! More

by VADIMPETRUSH Verified Customer Verified Customer

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i rate Lucas at a 1. he has poor customer service skills. i took my car to be serviced at Destination Nissan for steering bracket that was loose, it's covered under war he has poor customer service skills. i took my car to be serviced at Destination Nissan for steering bracket that was loose, it's covered under warranty. I went to get a loaner and he suggested i dont get it because I was gonna be responsible for all the charges, i didn't understand why and when i asked him, he just shrugged his shoulders, didn't even want to give me eye contact. He needs to get another job if you don't know how to conversate and explain to a customer that have been leasing cars from them for years. I asked him was he new there because i never seen him before, he looked at me like i was crazy. Please don't let him deal with me pertaining to my vehicle. He needs to get a new job. Other than the bad experience with him, I love this dealer. I had to deal with Steve Kane which is wonderful. More

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Everyone I interacted with was very helpful and pleasant. I do have a problem with Nissan insisting that if an employee does not get a 10 rating they failed. I do have a problem with Nissan insisting that if an employee does not get a 10 rating they failed. More

by MAYORD Verified Customer Verified Customer

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Everyone is always so friendly and helpful! They're always fast and they have gone way above my expectations every time I have had to take my Jeep in for service. I've recommended them to other They're always fast and they have gone way above my expectations every time I have had to take my Jeep in for service. I've recommended them to others and only have good things to say about my experiences. More

by mpoczciwinski Verified Customer Verified Customer

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