Lucio Lopes
Lucio Lopes at Nucar Toyota of Norwood

Lucio Lopes | Page 3

Service Client Advisor

Nucar Toyota of Norwood

277 Providence Highway
Norwood, MA 02062

not yet
rated
54 Reviews
not yet
rated

54 Reviews

Write a Review

Dealership Experience

8 yrs, 8 mos

Industry Experience

21 yrs, 8 mos

Specialties & Trainings

Previously certified Master technician for Toyota and Ase certified. Currently i have 5 years experience as a service advisor.

54 Reviews of Lucio Lopes

December 22, 2019

Dealership Rating
Employee Rating

Compassion at a difficult time Lucio was excellent, my mom passed away last month & we are giving her car to my nephew. We noticed the exhaust on the car was loud and smelled in th More

by ROBHANIFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 16, 2019

Dealership Rating
Employee Rating

Great service representative from start to finish it was a pleasant experience. Lucio is just amazing and has all the skills necessary to be the manager at any service center. I would definitely recommend t More

by Landc
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rovira

Dec 18, 2019

Nucar Toyota of Norwood responded

Thank you, Landc for your 5-star review! We appreciate your feedback and we will certainly let Lucio know as well. We hope to see you again for your next service!

December 16, 2019

Dealership Rating

Horrible wait time! Initially AND while my car was being ser Took extremely long. Even with the initial pull-in my appointment was at 9:15 am didnt leave leave until 11am. I also notice EVERY person was being t More

by JACCAL
Recommend Dealer
No

December 13, 2019

Dealership Rating
Employee Rating

State inspection Excellent service! Continue to do a great job all around. Your efforts are highly appreciated! Love the freshly brewed coffee and movies in the waitin More

by Bobbey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 15, 2019

Nucar Toyota of Norwood responded

Thank you Bobbey for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I will be sure to pass along the message to our service team! If you need anything, please don't hesitate on reaching out. We will look forward to seeing you here again! Jessica Costello Customer Relations Manager Boch Toyota

December 13, 2019

Dealership Rating

Great customer experience The service specialist was a great compliment to the long established Boch Toyota team. I came in early and left on time. The team kept me abreast o More

by MOOSEP77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 15, 2019

Nucar Toyota of Norwood responded

Thank you MOOSEP77 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that Lucio took such great care of you, I will be sure to pass along the message! If you need anything, please don't hesitate to reach out! We will look forward to seeing you here again! Jessica Costello Customer Relations Manager Boch Toyota

December 01, 2019

Dealership Rating
Employee Rating

Oil change I received an email to have my oil changed and my tires rotated. They did a good job. My only suggestion is to update your movies in the waiting area. More

by OldGuy2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2019

Nucar Toyota of Norwood responded

Thank you, OldGuy2019 for your 5-star review! We're glad to hear about your experience with us in our service department and we appreciate the feedback. We sure do hope to see you back here again!

November 27, 2019

Dealership Rating
Employee Rating

Routine service I got to the dealership about 1045, was there for a short time and was kindly on my way home. It was simple and easy. More

by JWEINTRAUB611
Recommend Dealer
Yes

Other Employees Tagged: Roy Gomes

Dec 02, 2019

Nucar Toyota of Norwood responded

Thank you, JWEINTRAUB611 for your 5-star rating! We're happy to hear about your recent visit with us and we hope to see you again!

November 21, 2019

Dealership Rating
Employee Rating

Excellent service, from arrival to check out it was a very wonderful experience. It feels good to have someone listen to all your vehicle’s problem and have all service performed properly. Thank you More

by Su2015
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rovira

Nov 22, 2019

Nucar Toyota of Norwood responded

Thank you, Su2015 for your 5-star rating and positive feedback! We're happy to hear about your experience with us and we hope to have you back here again!

November 21, 2019

Dealership Rating
Employee Rating

Superior Service Great attentive service. They were efficient and kept my best interest. Definitely would recommend them to anyone who owns a Toyota or other brand. Th More

by RUSYDAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rovira

Nov 21, 2019

Nucar Toyota of Norwood responded

Thank you, RUSYDAVID for your 5-star rating and positive feedback! It's a pleasure to hear about your experience with us in our service department and we hope to see you again!

November 21, 2019

Dealership Rating
Employee Rating

Excellent service and professionalism Friendly and fast! Very professional! Great experience any time I go to this place I feel like being with my family! I make people from my family go More

by dommaged65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Remy, Barry Ousmane , David Lin, Angel Pimentel , Matt Crane, Marvin Jean

Nov 21, 2019

Nucar Toyota of Norwood responded

Thank you, dommaged65 for your 5-star review and very kind words! We truly appreciate it. We hope to see you again for your next service!

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