Luis Linero | Page 5

great purchase experience! I was on my way to buy a CRV but I stopped by the Fitzgerald Volkswagen dealership to check out their SUV. I was impressed how Breton Grant was able t I was on my way to buy a CRV but I stopped by the Fitzgerald Volkswagen dealership to check out their SUV. I was impressed how Breton Grant was able to show us their 3 models, let me do a test drive, gave me a quote on my trade in (done by the rest of the VW team while I was driving) and walked me through all my options in one hour. After I left the dealership to test drive a CRV at the Honda dealership, I returned an hour later and Breton Grant had prepared the VW Tiguan in prevision of my eventual return. He closed the sale and I drove away at 9:00p.m. with my new car. Thank you Breton Grant, great purchase experience! More

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Hard to find 2015 Cadillac Escalade I worked with several dealers to acquire a very specific 2015 Cadillac Escalade. John Green from Fitzgerald Cadilac was able to get me the exact car I I worked with several dealers to acquire a very specific 2015 Cadillac Escalade. John Green from Fitzgerald Cadilac was able to get me the exact car I wanted at the lowest price within 48 hours. I was in and out of the dealership within 1 hour and can not recommend them highly enough. My wife loves her new car! More

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Highly reccomend I would highly recommend this dealership to everyone. Every employee is friendly and accommodating. The finance director and sales managers I spoke wi I would highly recommend this dealership to everyone. Every employee is friendly and accommodating. The finance director and sales managers I spoke with were nice and very helpful. I was pleased with my overall experience. More

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Purchase Experience I was in the market for a new VW Diesel and test drove both a Jetta and Passat at Fitzgerald a couple of weekends ago. The salesperson was helpful an I was in the market for a new VW Diesel and test drove both a Jetta and Passat at Fitzgerald a couple of weekends ago. The salesperson was helpful and informative and understood I wasn't ready to buy at that point and in no way pressured me. After deciding upon the Passat SEL Premium, I did my homework on Edmunds and Kelley Blue Book and got prices from most of the VW dealers in the DC/Baltimore area. The initial price quoted from Fitzgerald was competitive with the other lower prices in the area and I came to understand a very straight-forward price (price included rebate & destination fee) leaving only the tax, tags, and dealer processing fee to factor in. This was not the case with other prices that were quoted to me from other dealers. Bret Grant was assigned to me through my Edmunds' inquiry. He came in to meet me late on a Friday even though he was off and when I presented him with the lowest price I'd gotten from another dealership, he quickly worked with the sales manager to gain my business. They met the other dealer's price and gave me what I consider a very fair trade-in for my 2003 Passat. Bret is bright, professional and very knowledgeable about VW products. The sale proceeded quickly and smoothly and while both Brett and the Finance Manager, Luis Linero, offered me a variety of additional options/packages to purchase, neither pressured me in any way; they just laid out the options in an informative way. Bret spent an additional hour+ showing me all the features on the car and how to use them. He has since gotten back to me on additional questions I had and the one (only one!) feature he didn't know about when we did the initial orientation. I recommend the Fitzgerald VW staff with whom I worked. More

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We came for a new car(VW Passat 2014) as "returned customers" because we've been satisfied with Fitzgerald Annapolis VW, both sales and service with our previous car(VW Passat 2006). Just keep doing customers" because we've been satisfied with Fitzgerald Annapolis VW, both sales and service with our previous car(VW Passat 2006). Just keep doing what you do the best! Excellent job done by J. Green and L. Linero. in May or June our son is getting DL and we already thinking to come back to you. :-) More

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Justin went above and beyond to find the right car to fit my Mothers needs. I hope to have the chance to buy another car from him!! He's a top notch salesman. The transaction was seamless!! my Mothers needs. I hope to have the chance to buy another car from him!! He's a top notch salesman. The transaction was seamless!! More

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I went to Fitzgerald VW to possibly trade in my lease early. The sales staff knew that I was just looking into my options, and they still took a lot of time helping me, answering my questions and review early. The sales staff knew that I was just looking into my options, and they still took a lot of time helping me, answering my questions and reviewing my options with me. They were willing to give me a really good deal on my trade in. I felt no pressure to buy and they were gracious when i decided in the end to hang onto my lease (love my CC!) instead of buying a new car at this moment. I am definitely going back to them when my lease is up! More

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Karl Dungan was an awesome person to work with. The dealership and people were kind and most of all NOT PUSHY!!! It was a very pleasant car buying experience and I will send them business! Fitzgearld V dealership and people were kind and most of all NOT PUSHY!!! It was a very pleasant car buying experience and I will send them business! Fitzgearld Volkswagen will have me as a customer for life! I am very much enjoying my 2010 EOS and am very happy I visited this dealership and gave them my trust!!! GREAT JOB GUYS!!! Lori Buchman, RN More

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