Luis Medina
Luis Medina at Claremont Toyota

Luis Medina | Page 2

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

4.9
105 Reviews
4.9

105 Reviews

Write a Review

Dealership Experience

11 yrs, 10 mos

Specialties & Trainings

Toyota Certified Sales Consultant

Costco Specialist

Languages Spoken

English English

Spanish Spanish

Employee Video

105 Reviews of Luis Medina

August 14, 2023

Dealership Rating
Employee Rating

Service was good, the person who helped was attentive and knowledgeable. The wait time was a bit much though. More

by LASOTOMEZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Claremont Toyota responded

We apologize for the long wait, Lasoto! We look forward to delivering a more prompt 5-star visit next time. Take care. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 29, 2023

Dealership Rating
Employee Rating

Technician was cordial and helpful. However, when my car was ready I waited 40 minutes for my car to be brought to me. I was told they only had 1 person pulling cars but person decided More

by T.ARAIZA
Service Price Transparency
Recommend Dealer
Yes
Jul 03, 2023

Claremont Toyota responded

It's important that we are accommodating our guests in a timely manner and we're disappointed to see you had to wait this long for your vehicle. We will be sure to address this and make sure we are returning vehicles quicker at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 24, 2023

Dealership Rating
Employee Rating

Good experience working with Armando and Luis Medina. They were professionals through out the process. More

by SANDERSRA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Armando Medina , Venedick Songco

Jun 27, 2023

Claremont Toyota responded

Thank you for your stars! We're so lucky to have Armando and Luis on our team and thrilled they delivered an excellent visit. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 23, 2023

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Employee Rating

Answered all questions and didn’t pressure into a buy, super honest helpful and even got us lunch ! More

by ESTELA.CORONA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Derrick Bates , Mo Mostafa

Jun 24, 2023

Claremont Toyota responded

Thank you for choosing us, Estela! We're so proud of our team for delivering a quality shopping experience. We hope to see you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 07, 2023

Dealership Rating
Employee Rating

This is a love tap to Jonathan the Sales Manager, Luis Medina, Haney and Henry in Finance! If I could bear hug you I would. Gentleman! Thank you to the moon for my DREAM car dream BEAST DREAM MACHINE! I l More

by LIZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Claremont Toyota responded

Hi Liz, It's a team effort here and we're so happy that our team went above and beyond to help get you into your dream vehicle. We're glad you drove home satisfied and we appreciate this outstanding review. See you here at your first service visit and please let us know should you ever need anything. You're family now. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Jun 08, 2023

LIZ responded

💜*

May 17, 2023

Dealership Rating
Employee Rating

Excellent customer service. Luis & Ven made our car purchase selection easy, provided information we needed to know. More

by DUBLETWEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Venedick Songco

May 18, 2023

Claremont Toyota responded

Congratulations on your new ride! It's great to hear Luis & Ven worked together to deliver a 5-star visit. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 12, 2023

Dealership Rating
Employee Rating

Customer service was excellent! Thank you for a great experience. I absolutely love my car 😁 More

by ANAKCASAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2023

Claremont Toyota responded

Thank you for choosing us, ANAKCASAS! Congratulations on your new Toyota & welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 21, 2022

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Employee Rating

Me and my family are very thankfull for Mr. LUIS MEDINA. He was able to deliver what i needed and did not once forget about us, as we patiently wait for our car to arrive. We are glad to call y More

by FLOJAGILDARJUAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2022

Claremont Toyota responded

Thank you for your stars & congratulations on your new vehicle! We're so proud of Luis for taking excellent care of you & your family. We appreciate your patience & look forward to providing you with an excellent first service visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 09, 2022

Dealership Rating
Employee Rating

Great customer service and very trustworthy. I will choose this dealership over the Lexus dealership from now on! More

by SHELLEYBARBER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Alvarado

Dec 09, 2022

Claremont Toyota responded

Thank you, Shelley. Our team works hard to deliver quality service and we're happy to hear we always deliver. We hope to work with you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 25, 2022

Dealership Rating
Employee Rating

I appreciate the honesty, integrity and fairness at Claremont Toyota. We had been to several dealers prior to Claremont. They all had shady dealings. Luis was honest and kind. I appreciate that!!! More

by 2SHELLY2RAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Romero

Nov 29, 2022

Claremont Toyota responded

We strive to provide the level of service our customers won't receive elsewhere & we're so happy to hear Luis & our team delivered. Thank you for choosing Claremont Toyota. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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