Service was good, the person who helped was attentive and
knowledgeable. The wait time was a bit much though.
knowledgeable. The wait time was a bit much though.
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by LASOTOMEZA
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2023 -
Claremont Toyota responded
We apologize for the long wait, Lasoto! We look forward to delivering a more prompt 5-star visit next time. Take care.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Technician was cordial and helpful.
However, when my car was ready I waited 40 minutes for my car to be brought to me. I was told they only had 1 person pulling cars but person decided
However, when my car was ready I waited 40 minutes for my car to be brought to me. I was told they only had 1 person pulling cars but person decided to take a person who came after me before. I was first and only person waiting for my car. When I complained, he took even longer to bring my car around. Two more men started pulling cars and the 4 people that came in after me all got their cars before me. Very disappointed, I’ve never had to wait more than 15 minutes for my car.
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by T.ARAIZA
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2023 -
Claremont Toyota responded
It's important that we are accommodating our guests in a timely manner and we're disappointed to see you had to wait this long for your vehicle. We will be sure to address this and make sure we are returning vehicles quicker at your next visit.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Good experience working with Armando and Luis Medina.
They were professionals through out the process.
They were professionals through out the process.
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by SANDERSRA
Verified Customer
Verified Customer
Jun 27, 2023 -
Claremont Toyota responded
Thank you for your stars! We're so lucky to have Armando and Luis on our team and thrilled they delivered an excellent visit. Welcome to the family!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Answered all questions and didn’t pressure into a buy,
super honest helpful and even got us lunch !
super honest helpful and even got us lunch !
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by ESTELA.CORONA
Verified Customer
Verified Customer
Jun 24, 2023 -
Claremont Toyota responded
Thank you for choosing us, Estela! We're so proud of our team for delivering a quality shopping experience. We hope to see you again in the future!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
This is a love tap to Jonathan the Sales Manager, Luis
Medina, Haney and Henry in Finance! If I could bear hug you I would. Gentleman! Thank you to the moon for my DREAM car dream BEAST DREAM MACHINE! I l
Medina, Haney and Henry in Finance! If I could bear hug you I would. Gentleman! Thank you to the moon for my DREAM car dream BEAST DREAM MACHINE! I love Toyota, but this dealership takes the cake for all of California. I appreciate you coming at us with enthusiasm (but without the pushiness that often comes with it on a lot), taking me seriously, and doing all you could to accommodate my wishlist. It is such a beaut and such a treat to drive. I beam behind the wheel and on the road everywhere I go. Side note: I heart the music bouncing around in there (keep it up). *
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by LIZ
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2023 -
Claremont Toyota responded
Hi Liz,
It's a team effort here and we're so happy that our team went above and beyond to help get you into your dream vehicle. We're glad you drove home satisfied and we appreciate this outstanding review. See you here at your first service visit and please let us know should you ever need anything. You're family now.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Excellent customer service.
Luis & Ven made our car purchase selection easy, provided information we needed to know.
Luis & Ven made our car purchase selection easy, provided information we needed to know.
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by DUBLETWEE
Verified Customer
Verified Customer
Other Employees Tagged:
Venedick Songco
May 18, 2023 -
Claremont Toyota responded
Congratulations on your new ride! It's great to hear Luis & Ven worked together to deliver a 5-star visit. Welcome to the family!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Customer service was excellent!
Thank you for a great experience. I absolutely love my car 😁
Thank you for a great experience. I absolutely love my car 😁
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by ANAKCASAS
Verified Customer
Verified Customer
May 16, 2023 -
Claremont Toyota responded
Thank you for choosing us, ANAKCASAS! Congratulations on your new Toyota & welcome to the family!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Me and my family are very thankfull for Mr.
LUIS MEDINA. He was able to deliver what i needed and did not once forget about us, as we patiently wait for our car to arrive. We are glad to call y
LUIS MEDINA. He was able to deliver what i needed and did not once forget about us, as we patiently wait for our car to arrive. We are glad to call you our friend and will always look for you and refer you Luis Medina to our friends and family. The best customer service.
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by FLOJAGILDARJUAN
Verified Customer
Verified Customer
Dec 23, 2022 -
Claremont Toyota responded
Thank you for your stars & congratulations on your new vehicle! We're so proud of Luis for taking excellent care of you & your family. We appreciate your patience & look forward to providing you with an excellent first service visit!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Great customer service and very trustworthy.
I will choose this dealership over the Lexus dealership from now on!
I will choose this dealership over the Lexus dealership from now on!
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by SHELLEYBARBER55
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2022 -
Claremont Toyota responded
Thank you, Shelley. Our team works hard to deliver quality service and we're happy to hear we always deliver. We hope to work with you again soon!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
I appreciate the honesty, integrity and fairness at
Claremont Toyota. We had been to several dealers prior to Claremont.
They all had shady dealings. Luis was honest and kind. I appreciate that!!!
Claremont Toyota. We had been to several dealers prior to Claremont.
They all had shady dealings. Luis was honest and kind. I appreciate that!!!
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by 2SHELLY2RAE
Verified Customer
Verified Customer
Other Employees Tagged:
Adrian Romero
Nov 29, 2022 -
Claremont Toyota responded
We strive to provide the level of service our customers won't receive elsewhere & we're so happy to hear Luis & our team delivered. Thank you for choosing Claremont Toyota.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500