Outstanding assistance from service advisor Luis Prada,
who clearly explained the options for the work my car needed. He also took the time to personally remove scuff marks on the car’s exterior that had r
who clearly explained the options for the work my car needed. He also took the time to personally remove scuff marks on the car’s exterior that had resulted from a hit-and-run parking lot mishap. In 55 years of car ownership, I’ve had by far the best service experience at Herb Gordon Subaru.
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by sns
Apr 23, 2022 -
Herb Gordon Subaru responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!
Friendly and helpful customer service.
I was greated promptly and my vehicle was serviced immediately.
I was greated promptly and my vehicle was serviced immediately.
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by chellerob14
Apr 22, 2022 -
Herb Gordon Subaru responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!
This dealership has excellent customer service within the
service section of the dealership. I would recommend their service department to others.
Particularly Luis Prada who was extremely helpful to me.
service section of the dealership. I would recommend their service department to others.
Particularly Luis Prada who was extremely helpful to me.
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by Dessire Oladotun
Apr 20, 2022 -
Herb Gordon Subaru responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Luis in the service department was very helpful,
knowledgeable and very nice. He explain everything that was going to be done with care in a way that I will understand.
knowledgeable and very nice. He explain everything that was going to be done with care in a way that I will understand.
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by Eugenia
Apr 19, 2022 -
Herb Gordon Subaru responded
Hi Eugenia, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Friendliest people, fair, informative, comfortable
waiting area, trustworthy, feels like family, longevity of staff, best service
waiting area, trustworthy, feels like family, longevity of staff, best service
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by Jenelrod
Other Employees Tagged:
Justin Smith, I miss Claudia she was awesome
Apr 19, 2022 -
Herb Gordon Subaru responded
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Service dept is great!
I’ve always received top notch customer service! Wouldn’t take it anywhere else. Luis is so nice and helpful!
I’ve always received top notch customer service! Wouldn’t take it anywhere else. Luis is so nice and helpful!
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by JRB
Apr 18, 2022 -
Herb Gordon Subaru responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The service department is great.
My advisor was very good about keeping me informed on what was going on with my car.
My advisor was very good about keeping me informed on what was going on with my car.
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by alina083
Apr 15, 2022 -
Herb Gordon Subaru responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!
Great customer service!
Luis Prada was great making sure I knew exactly what needed to be done to my car, cost and timeframe of completion of service.
Luis Prada was great making sure I knew exactly what needed to be done to my car, cost and timeframe of completion of service.
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by Dianafcf
Apr 15, 2022 -
Herb Gordon Subaru responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always love getting service from Luis!
I’m thankful the repairs cost less than $20.
I’m thankful the repairs cost less than $20.
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by sarahhassmer
Apr 13, 2022 -
Herb Gordon Subaru responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
This is my third time going to this dealership and the
staff is super friendly and the service can’t be beat! So glad I found them.
staff is super friendly and the service can’t be beat! So glad I found them.
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by aschaefer
Apr 13, 2022 -
Herb Gordon Subaru responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!