Luis Rivera | Page 3
Service Manager
Conicelli Toyota of Conshohocken
550 Ridge Pike
Conshohocken, PA 19428
38 Reviews
Write a ReviewIndustry Experience
26 yrs, 9 mos
Languages Spoken
Spanish
38 Reviews of Luis Rivera
March 16, 2020
Haven’t had one good experience This whole dealership is garbage. I have not had one good experience since buying a brand new truck from them 6 months ago. It took months to get a t This whole dealership is garbage. I have not had one good experience since buying a brand new truck from them 6 months ago. It took months to get a tonneau cover (which I was promised on date of sale), They lied to me about loosing my center cap on my wheel, saying that’s how I brought it in. Toyota makes great cars and trucks but stay away from Conicelli. More
March 05, 2020
Service with both of us smiling If you leave a car service center feeling better than when you went in, they're doing something right. When you're able to schedule online the night If you leave a car service center feeling better than when you went in, they're doing something right. When you're able to schedule online the night before, get almost as much work done as when in the office while you wait, and they stick to what they quoted but error on the side of adding value, they're doing everything right. This is our second car from Conicelli and, while the sales department is great, too, the service center is was my main reason for being a return customer. These folks get it: customer loyalty is so much more important and valuable in the long run than the quick buck. I recommend Conicelli to anyone who wants to be treated with respect, values their time, and values their hard earned dollars. More
December 12, 2019
Great Buying Experience Just wanted to recognize these guys for a great job with my new vehicle purchase. After my purchase with in a three day period a rock flew up and hit Just wanted to recognize these guys for a great job with my new vehicle purchase. After my purchase with in a three day period a rock flew up and hit my windshield and cracked it. Worst part it was right in my field of view. A great thanks to David Rivera, Bill Benton, and Luis Rivera for getting this difficult situation figured out and getting me back on the road again. In a very timely matter great job guys. I would highly recommend this dealership as I already have to my friends and family. Thank you very much Ron Coffman. More
Other Employees Tagged: Bill Benton, David Rivera
March 19, 2019
Luis Rivera is one of the best service representatives. I purchased a new 2018 Camry last year. This was my third vehicle from Conicelli. I was told I would have a new representative. I was totally unhappy I purchased a new 2018 Camry last year. This was my third vehicle from Conicelli. I was told I would have a new representative. I was totally unhappy with that. I insisted on staying with Luis and was accommodated. He is kind, knowledgeable, and always willing to help. My husband is not the most pleasant man in the world and Luis was able to charm him. That says a lot. I love my service experience at Conicelli Conshohocken. Actually all of your representatives at this facility are a great group of people. You should be proud to have employed such a great staff. More
Other Employees Tagged: Ray Hosington, Michael Hammond, Bob Calhoun, Steve Bucher, Tim Santo , Jesse Barksdale, Mark Elmore, Joe Harrington, Chris Snyder
March 16, 2019
semi-annual maintenance service Enjoy working with Luis Rivera. He is always professional, pleasant, and gives me honest update on my car's status. I always know where I stand when L Enjoy working with Luis Rivera. He is always professional, pleasant, and gives me honest update on my car's status. I always know where I stand when Luis gives me an update. He is a pleasure to work with. More
March 06, 2019
Pleasent Very helpful people that know what they are talking about. Very great mechanics you are very up front with you, and the service staff treat you very w Very helpful people that know what they are talking about. Very great mechanics you are very up front with you, and the service staff treat you very well overall a great place! More
Other Employees Tagged: Wade Albright
February 26, 2019
Minor maintenance excellent service I am a very long term customer Luis Rivera has been my customer service Mgr for most of that time. He is a major reason I come back to Conicelli for I am a very long term customer Luis Rivera has been my customer service Mgr for most of that time. He is a major reason I come back to Conicelli for major as well as minor service issues. He always explains my options and applies any discounts without my asking. Irrespective of who takes my keys at drop off I know Luis will provide the best of care! More
October 25, 2018
A nice place to do business I agree. Easy to get an appt; listened to concerns and needs. Work was well done, I felt like they appreciate my business. I'll go back and have n I agree. Easy to get an appt; listened to concerns and needs. Work was well done, I felt like they appreciate my business. I'll go back and have no problem recommending. More
Other Employees Tagged: Tim Mabey , John Sabatino
October 14, 2017
Professional Service and Courteous Staff My experience with Conicelli has always been easy and professional. I refer family and friends to Conicelli for sales and service. I only use Conice My experience with Conicelli has always been easy and professional. I refer family and friends to Conicelli for sales and service. I only use Conicelli Toyota to service my vehicle and have been satisfied. Whenever I have a concern they address it and make sure I am satisfied with their services. Also, their prices are reasonable, so I no longer waste time shopping around for parts. They also have a very nice and welcoming waiting area! More
Other Employees Tagged: Steve Bucher, Isaiah Woodard , Jesse Barksdale, Joe Harrington
August 24, 2017
Friendly, efficient, competent service. Since purchasing a new car from Conicelli Conshohocken in 2015 I have used their service department for all three of my family's Toyotas. The staff i Since purchasing a new car from Conicelli Conshohocken in 2015 I have used their service department for all three of my family's Toyotas. The staff is always friendly and efficient and the service department has done excellent work on all of our vehicles. The prices are reasonable and there have never been any unhappy "surprises". The service department lets me know the status of any potential issues they uncover and unlike other dealerships I have used, they are not at all aggressive about selling services that I do not immediately need. The waiting area is clean and comfortable. Overall I've been very happy with Conicelli Conshohocken. More