Luis Rivera | Page 4

Very satisfying I had an excellent service from all the employees they care about the company they are working for. Time it took to do the service requested was grea I had an excellent service from all the employees they care about the company they are working for. Time it took to do the service requested was great More

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Fantastic They care about the auto and person who owns it. Time it took to do the service requested was great and a good price. Have a great holiday. They care about the auto and person who owns it. Time it took to do the service requested was great and a good price. Have a great holiday. More

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Excellent service. Great service and was able to use a coupon. . Rep always informs of issues before doing anything to your vehicle. Luis is always pleasant and friendly Great service and was able to use a coupon. . Rep always informs of issues before doing anything to your vehicle. Luis is always pleasant and friendly. More

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They dammaged my car and won't pay for it Brought my car in for a recall and service (oil change and tire rotation). When I got my car back my the cup holder opener latch on my arm rest was br Brought my car in for a recall and service (oil change and tire rotation). When I got my car back my the cup holder opener latch on my arm rest was broke. They told me that they talked to the mechanics and they said they "didn't touch that". They also said they are not responsible for the valets that they require you to use when dropping your car off because they are contracted out from another company. The refused to replace the latch that was broken while the car was in their possession. I spent around $2,000 with them in my history and regret every dollar. Don't go here if you want to pay for the damages they cause and deny. More

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Excellent service department! A well organized department from the point of making an appointment on the Internet until all work is completed. Every employee is skilled, efficient A well organized department from the point of making an appointment on the Internet until all work is completed. Every employee is skilled, efficient and courteous! More

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Exceeded expectations! When I started noticing a noise coming from the rear of my Toyota Prius on Christmas eve, I called to make a service appointment. The earliest appt w When I started noticing a noise coming from the rear of my Toyota Prius on Christmas eve, I called to make a service appointment. The earliest appt was the following Tuesday. Since I didn't want to take a chance driving it around, I dropped off the car on Sunday night. To my surprise, I got a call from Luis Rivera around 9:30 am Monday morning. Not only did they get my car in a day earlier than expected, but Luis told me that the problem was only minor and I didn't need new brakes as I anticipated. He also told me that he noticed a nail in a front tire sidewall and that I should take it back to where I bought it so that it could be replaced. No hard sell on the tires, no hard sell on a brake job. What I got was an honest assessment and solid advice. To top it off, I wasn't even charged for the service! Tremendous thanks to the crew at Conicelli for not taking advantage of their customers like so many dealers do. More

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Service Easy to set up and very efficient in getting it done. Starting with the person who set up the service appointment, ,the one who took it in the garage Easy to set up and very efficient in getting it done. Starting with the person who set up the service appointment, ,the one who took it in the garage and the one who performed the work. More

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I am always comfortable waiting for my Toyota to be serviced I never wait long for my car to be serviced. I am kept informed as to the problem and my options. I have never been unsatisfied with the service. I never wait long for my car to be serviced. I am kept informed as to the problem and my options. I have never been unsatisfied with the service. More

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