MYREON B SHOCKLEY
MYREON B SHOCKLEY at McDonough Hyundai
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MYREON B SHOCKLEY | Page 2

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.5
90 Reviews

Languages Spoken

English English

4.5

90 Reviews

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90 Reviews of MYREON B SHOCKLEY

April 22, 2024

Dealership Rating
Employee Rating

Courteous and professional staff. Clean and updated facility. No long wait for service. I'm so glad they opened this dealership/service center close to my house. They have a custome More

by TammieeCee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

McDonough Hyundai responded

Tammiee, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Apr 23, 2024

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2024

Dealership Rating
Employee Rating

Dealership tried to up charge thru texting and also tried to sale tires that were well within legal limits More

by joynerlawfirm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2024

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Apr 19, 2024

McDonough Hyundai responded

Hi, we are disappointed to learn of your experience here at McDonough Hyundai, but will take this opportunity to improve. If you would like to discuss your experience in more detail, please give us a call at (888) 346-8956 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

April 12, 2024

Dealership Rating
Employee Rating

Came to the dealership twice for the same issue. I provided the check engine code and was still charged a diagnostic fee. On my second visit I waited more than a hour to get checked in for a schedul More

by yohance.walker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2024

McDonough Hyundai responded

We're sorry to hear that your visits didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

April 11, 2024

Dealership Rating
Employee Rating

Service department was horrible service council quoted me one price and then change the price when I came and to have the work done. The multi point inspection stated that I have an oil leak. The service per More

by reknox99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 14, 2024

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

April 10, 2024

Dealership Rating
Employee Rating

They handled my car with car and in a timely mannered. I love coming to them for all of my car needs!! More

by Savrobinson714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 07, 2024

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Employee Rating

The last time I dealt with McDonough Hyundai was not a good experience. My insurance check was cashed and i hadn’t even got serviced with them. I had been waiting weeks for them to do work on my car, but More

by tequishapoole
Service Communication
Recommend Dealer
No
Apr 07, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your experience with us. We're sorry to hear that you had such a negative experience with us. Please reach out to us at (888) 346-8956 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

April 05, 2024

Dealership Rating
Employee Rating

Our saleman was very polite, He showed us so much about our tucson. He went out of his way to help us. I think he was one of the best saleman we have ever had. More

by C649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2024

McDonough Hyundai responded

Congratulations on your new purchase! Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again. Michael Austin Owner Loyalty Manager 470-713-7468

April 02, 2024

Dealership Rating
Employee Rating

Excelente servicio del personal, me atendió Moisés y la atención fue la mejor que pude a ver recibido. More

by yesiaguilarrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla , Moisés

Apr 02, 2024

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

March 31, 2024

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Employee Rating

I have been to the other dealership on the Southside of Atlanta, this one is by far the best. More

by JOHNOLADOKUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla

Apr 01, 2024

McDonough Hyundai responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

March 28, 2024

Dealership Rating
Employee Rating

Great customer service. Staff was very helpful and friendly. This is the best customer service I have received 4x Hyundai owner...... Mrs. S More

by mathforcharles
Workmanship
Recommend Dealer
Yes
Mar 28, 2024

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

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