Mac Cumbur | Page 8

Vanessa is amazing! She was so helpful and attentive! Best car buying experience I’ve ever had She was so helpful and attentive! Best car buying experience I’ve ever had More

by adelapicard16 Verified Customer Verified Customer

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It was a great experience I was in and out on my car purchase and they were very friendly. They wash the car and fill it with gas finance was great purchase and they were very friendly. They wash the car and fill it with gas finance was great More

by markssnarf Verified Customer Verified Customer

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Rachel was awesome, she was nice knowledgeable and very respectful explain everything and took her time respectful explain everything and took her time More

by ashantahicks299 Verified Customer Verified Customer

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Iv been buying my vehicles from kia west for over 20 years I love to have all my vehicles service there. Everyone is so kinds and knowledgeable Tony assist me on Monday Nov. 13, he was and always is ple years I love to have all my vehicles service there. Everyone is so kinds and knowledgeable Tony assist me on Monday Nov. 13, he was and always is pleasant always ready to be a help to not just my needs, but when my wife and son, he treats them with kindness. More

by stokestrenise Verified Customer Verified Customer

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Professional staff and service , always on point and time efficient, Greenway Kia West is the best ! efficient, Greenway Kia West is the best ! More

by Yak123 Verified Customer Verified Customer

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Rachel was amazing she greeted us as soon as we walked in through the door and patiently showed us our options and worked with us through the whole process to make it smooth and stress free . She is definate through the door and patiently showed us our options and worked with us through the whole process to make it smooth and stress free . She is definately one of the best sales reps I’ve ever dealt with . My over all experience at the dealer was 5 star easy and fast no pressure no stress. More

by Marvin Verified Customer Verified Customer

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They’re very persistent. Got me into a car I didn’t even want son. Got me into a car I didn’t even want son. More

by jawismann Verified Customer Verified Customer

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Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone They were card to take care of you I recommend this dealer everyone More

by markssnarf Verified Customer Verified Customer

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My temp tags have been expired for 2 1/2 weeks. I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm seriously contemplating returning the car all together because if this is the type of service I'm receiving now then what of the future?! More

by christinac Verified Customer Verified Customer

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I prefer dealing with a service department that I can trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service inte trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service intervals. Jessica failed to keep me updated on my service. I had to text and request the status. Thirty minutes later she responded and I had to walk over to her to check out. I also had to review the paperwork to see what was done and upon reading, i found out that I would need to return for recall SC280 because the part needed to be reordered. I asked her how long I had to wait and she said that someone from parts would call me in a couple of days. Had I note read the correspondence I would have never known because she failed to let me. I had signed and keys were in my hand and something told me to read what was done to my car and check my oil level before leaving because I had oil issues with my previous 2016 Kia. After waiting hours for an oil change, it was never done and my oil light came on. My car also stop in the middle of traffic while turning and the oil light came on within days of being serviced. This could have been tragic. Kia has an known issue and refuse to admit there is a problem with their engine and oil consumption. Take ownership and replace engines or put your customers in a new car. Trust and reliability means everything to me. More

by brontia.camper Verified Customer Verified Customer

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