Mac Cumbur | Page 9

WOULD ABSOLUTELY NOT RECOMMEND GREENWAY KIA WEST! !! If I had my way, I wouldn’t even give Greenway Kia West or Robert Powers IV any stars, not even one!! They don’t deserve it!! Robert Powers IV !! If I had my way, I wouldn’t even give Greenway Kia West or Robert Powers IV any stars, not even one!! They don’t deserve it!! Robert Powers IV tried to steal our $2k deposit after our deal fell through because he lied about the numbers. He said one thing and then tried to change the deal on us several times. We ended up going to another Kia lot and got a Telluride there, so when Robert found out he became very rude with us. Claimed we wasted 3hrs of his time (which is his job anyways) and continued to give us the run around. Robert said our check would be ready on a certain day and made us drive 4 hours from Tallahassee just to claim he never said our check was going to be here (even though we have screenshots of him saying it would be) then he proceeded to yell and argue with us in front of all the customers. He said because we gave our business to someone else they weren’t willing to work with us. He literally started to play petty games with us and act extremely childish. His manager Mac Cumbur sat there and allowed him to yell and argue with us. Even banged on the wall and desk showing anger towards us because we simply wanted our refund back, since we did not make any deals or get any vehicle. Robert Powers and Mac Cumbur continued to lie to us and say they were processing our refund when they never did. We had to go to the higher ups to get our money back. I WOULD NEVER give Greenway Kia West my business. Be CAREFUL they will scam you and try to steal your money! They will lie about numbers and deals and treat you very rude if you choose not to purchase a car from them. More

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On March 19, 2022 my boyfriend and I went to Greenway Kia to buy our leased car. We had a scheduled a appointment with Ricardo Ojeda and as soon as we arrived to meet with Ricardo, we could already tell he h to buy our leased car. We had a scheduled a appointment with Ricardo Ojeda and as soon as we arrived to meet with Ricardo, we could already tell he had an attitude. The whole entire time, he was on his phone and slouching in the chair as if we were the ones wasting his time and bothering him. Keep in mind it is his job to sell us the car and answer all of our questions. After that he gave us a paper with the cars price and additional fees. Since it was our first time buying a car we had lots of questions about the extra fees being charged. And when we asked Ricardo what theses charges are, he got extremely frustrated, when we ask him what the ARPT fees are. So we asked him if he could find out for us. Ricardo immediately sighed, got up from his chair stomping away like a 5 year old. We were so confused on his behavior, and asked if we were bothering. Then he turned around he cam charging at us and ripped the paper out of my boyfriend’s hand, and shouted “I’m not f*****g doing this anymore”,then stormed off before we could even say something. After being humiliated in front of the whole entire dealership, we went to speak to the Sales manger Mac Cumbur. And the first thing he asked us was “What did you guys do to provoke my employee”. We were so furious we tried to explain to him what just happened, but all he said “I’m sorry, but you people always act like that”. And I’m pretty sure “you people” he meant black people, which my boyfriend is black. Which made us even more furious, at this point I just wanted to to cry. So I asked Mac Cumbur if we could go to a office, somewhere more private. He refused to talk to us in private and just kept humiliating us to the entire salesfloor. After getting no where I felt so defeated, I had no choice but to go into a random private office and cry. After this whole situation to this very day the sales men who disrespected us in front of everyone, is still employed as if nothing ever happened. Never in my entire life have I ever been treated like this, all I was trying to do was buy my first car. More

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If I could give less that * I would. Salesman Chris If I could give less that * I would. Salesman Chris deals in lies and subterfuge. It was agreed I was putting $1000 down. When I get through to doi If I could give less that * I would. Salesman Chris deals in lies and subterfuge. It was agreed I was putting $1000 down. When I get through to doing the finance - they had also used just under $3000 gap insurance refund. So in actual fact I was putting down just under $4000 Then the finance guy talked me into buying 100k bumper to bumper protection as KIA’s warranty is for drivetrain only. When I get home I found the manufacturers sticker which confirms KIA actually have a 60k bumper to bumper warranty as standard. LIES LIES LIES GREAT VEHICLES BUT DO NOT USE THIS DEALERSHIP More

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WORST DEALERThey advertise a car that they dont have to WORST DEALER They advertise a car that they dont have to sale. After so many calls and texts with some person Nada, she told me to come to see the ca WORST DEALER They advertise a car that they dont have to sale. After so many calls and texts with some person Nada, she told me to come to see the car. When we arrived at dealership after 1 hour waitingthey said the car is at the inspection af . We asked to talk with the manager (Mac Cumber) and the sales guy spoke with him and he doesn't care. Another sales said is a manager too and said can't do nothing. The car is not there. After 2 hours and completely disappointed. More

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Great customer service It was a great experience what I had. I am so thankful to Mac who helped me a lot by explaining the car’s details and the process of paper works. He i It was a great experience what I had. I am so thankful to Mac who helped me a lot by explaining the car’s details and the process of paper works. He is professional, knows exactly what he is doing, and he was nice and friendly. Also, other employees were smiley. I would definitely recommend this place. More

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Very Professional and Courteous Mac is very knowledgeable and courteous. The sales process was transparent and professional; everything was explained to me in detail. This was a plea Mac is very knowledgeable and courteous. The sales process was transparent and professional; everything was explained to me in detail. This was a pleasant experience and I would definitely recommend Orlando Kia West to anyone looking for a vehicle. More

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Great Service Thank you, Mac Cumbur. He is great with details,reliable and easy to communicate. I would highly recommend Mac Cumbur for your car needs. Thank you. Thank you, Mac Cumbur. He is great with details,reliable and easy to communicate. I would highly recommend Mac Cumbur for your car needs. Thank you. Goksen Sozer More

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Great car buying experience Very professional and friendly experience. Always recommend to friends and family. Variety of choices for any buyer and budget. Knowledgeable, helpfu Very professional and friendly experience. Always recommend to friends and family. Variety of choices for any buyer and budget. Knowledgeable, helpful staff with good level of experience. More

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Good Service by Mac Cumbur It was really nice to work with you. I would recommend Mac Cumbur for any car needs. He is determine and proffesional. Thank you Mac Cumbur. It was really nice to work with you. I would recommend Mac Cumbur for any car needs. He is determine and proffesional. Thank you Mac Cumbur. More

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Great Experience Mac was so helpful from the minute we entered to the dealership. He went above and beyond to make sure our expectations are met within our budget. Ver Mac was so helpful from the minute we entered to the dealership. He went above and beyond to make sure our expectations are met within our budget. Very professional with no hassle! More

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