Maddi Johnson
Maddi Johnson at Tenvoorde Ford
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Maddi Johnson | Page 3

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.4
35 Reviews

Industry Experience

1 yr, 7 mos

4.4

35 Reviews

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35 Reviews of Maddi Johnson

October 28, 2023

Dealership Rating
Employee Rating

Don’t like the fact, service writer already knew how much, didn’t let me know, f charge of $125 to check check engine light. Doubtful I’ll be back More

by WANNABCOMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asperheim, Barry Jensen, Justin Erwin, Tim Stueve , Russ Hoeschen, Alex Ladino

October 23, 2023

Dealership Rating
Employee Rating

While I am still working to resolve some issues that I have encountered on the 2020 F150 that i purchased from Tenvoorde, I have been impressed with both the sales team and the service team. Both departm More

by Dan.koziol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 07, 2023

Dealership Rating
Employee Rating

This advisor is friendly and knowledgeable. I trust his decisions to any repairs that are needed. The repair is finished in a efficient and timely manner. I would tell my friends and family to More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Justin Erwin, Tim Stueve , Russ Hoeschen, Alex Ladino, Craig Schaefer

September 25, 2023

Dealership Rating
Employee Rating

Wait time was longer than usual. Major repair of one vehicle that wasn't able to be completed anyway. More

by peschlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Justin Erwin, Tim Stueve , Russ Hoeschen, Alex Ladino, do not know who I worked with

September 21, 2023

Dealership Rating
Employee Rating

Honest, humble, kind, they go above and beyond the call of duty, knowledge, friendly, and always calls me after I pick up my vehicle to make sure things are going well. More

by lucyloo72424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 17, 2023

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Employee Rating

Refused to respond or provide service for the last year. I’m scared to drive my vehicle because of their lack of service and worsening symptoms of my FORD from a recall they refuse to respond to. More

by Sncoal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 02, 2023

Dealership Rating
Employee Rating

Dealership ok but ford failed to get my navigation to work ford offed to replace the module at over 1000 dollars but still will not fix or activate navigation. This is not Acceptable. More

by wer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asperheim, Justin Erwin

August 27, 2023

Dealership Rating
Employee Rating

I had to call to follow up on the appointment they couldn’t finish. I waited 5 business days for that call I was promised. More

by DEWENTERMSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 24, 2023

Dealership Rating
Employee Rating

They were nice to deal with but didn’t listen when I told them the problem which then resulted in several extra trips. I’m an hour away so it costed a lot besides my time. Then they expected me to pay a seco More

by judycassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2023

Dealership Rating
Employee Rating

Maddi was excellent to work. She had them do exactly what I wanted. Nice neat job and done ahead of time. She called me as soon as done. No Surprises! Thanks More

by dblrquale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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