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Makayla Drake

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Makayla Drake

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Makayla Drake | Page 2

Hyundai Customer Relations Sales Manager

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.9

27 Reviews

Overview Reviews (27) Inventory (613)

4.9

27 Reviews

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27 Reviews of Makayla Drake

March 15, 2024

Dealership Rating

Employee Rating

Very courteous, personable and knowledgeable staff. It’s always a pleasant experience visiting Hyundai of Ft. Meyers. It’s always a pleasant experience visiting Hyundai of Ft. Meyers. More

by sunnygirlswfl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Cossairt, Rex Moonshower, Jeff Simpson , Raphael Fabien

Helpful 0

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Mar 16, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers, we look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

March 09, 2024

Dealership Rating

Employee Rating

USB with paperwork was not handed over at end of deal. Had to return for it. Drip pan loosened and came off before I hit 200 miles in brand new truck. Had to leave work in order for them to remove the dri Had to return for it. Drip pan loosened and came off before I hit 200 miles in brand new truck. Had to leave work in order for them to remove the drip pan and promise me “a new one, since it’s a brand new vehicle.” Well, I sure would hope it’s new and free. Then they asked me to call to check when the new pan arrived and left an open Red Bull in my cup holder. I have lost two hours of paid work and still need to sacrifice more time for them to put the new drip pan back on. More

by bagawkkin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: William Karrels

Helpful 0

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Mar 13, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 28, 2024

Dealership Rating

Employee Rating

My salesman acts like he's too busy to h let me now that he sold the car to me. Daniel the manager is awesome,give him a raise. Aiden I think is his name is a man of hi is the word he sold the car to me. Daniel the manager is awesome,give him a raise. Aiden I think is his name is a man of hi is the word More

by jasonsfara

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: William Karrels , Jabden

Helpful 0

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Feb 29, 2024 -

Hyundai of Fort Myers responded

Thank you for your review, Jason. We always aim for a 5-star experience and it's disappointing that we fell short here. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We appreciate your business and hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

February 18, 2024

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Employee Rating

What a great dealership Salesman Mykeal is the best. Highly buying a vehicle at O’Brien. Felt like part of the family Highly buying a vehicle at O’Brien. Felt like part of the family More

by RXNNGRN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Yslas, Rex Moonshower

Helpful 0

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Feb 19, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

February 16, 2024

Dealership Rating

Employee Rating

Clean , people seem to want to help ! ! Answer all of our question ! No pressure to buy from financial man manager Adan straight forward with no xx ! Answer all of our question ! No pressure to buy from financial man manager Adan straight forward with no xx More

by hckyman08

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adan , Mikayla, and salesman

Helpful 0

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Feb 16, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

February 08, 2024

Dealership Rating

Employee Rating

The whole purchase experience was very pleasant! The sales personnel were very accommodating and knowledgeable about their product. The finance department was very efficient and thorough. Would d The sales personnel were very accommodating and knowledgeable about their product. The finance department was very efficient and thorough. Would definitely return to purchase another vehicle from Fort Myers Hyundai! More

by mimiyoung20

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Yslas , Ron

Helpful 0

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Feb 09, 2024 -

Hyundai of Fort Myers responded

Thank you so much, Mimi, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Jason Curie General Manager Hyundai of Fort Myers

February 07, 2024

Dealership Rating

Employee Rating

It was a great experience. Chris the finance guy and William the salesman, were honest and transparent about every step in the process to buying a new car. I would highly rec Chris the finance guy and William the salesman, were honest and transparent about every step in the process to buying a new car. I would highly recommend them. More

by Maurer.kimberly18

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: William Karrels, Denys Perdomo

Helpful 0

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Feb 07, 2024 -

Hyundai of Fort Myers responded

Thank you, Kimberly, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

February 02, 2024

Dealership Rating

Employee Rating

There’s not enough space to tell you how awful my experience with your dealership was I will tell you that my sales people were great but your finance guy and your sales manager were awful experience with your dealership was I will tell you that my sales people were great but your finance guy and your sales manager were awful More

by sherri458

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Rex Moonshower , Ellen was great

Helpful 1

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Feb 07, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, Sherri, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 26, 2024

Dealership Rating

Employee Rating

Good experience with this dealership. Shane is a pleasant and attentive sales agent. We both both our Hyundais from him. Shane is a pleasant and attentive sales agent. We both both our Hyundais from him. More

by nbogardus

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shane Reinhart

Helpful 0

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Jan 26, 2024 -

Hyundai of Fort Myers responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 03, 2024

Dealership Rating

Employee Rating

The amenities and service were superb. Anthony did a great job helping to navigate the new technologies associated with an electric vehicle. I have to add...I used to drive a lot for work Anthony did a great job helping to navigate the new technologies associated with an electric vehicle. I have to add...I used to drive a lot for work and over the years stopped liking it. This car (Ioniq 5) makes me actually enjoy and look forward to driving again. More

by DANA.DINEEN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Carolina, Chris in Finance (forgot his last name)

Helpful 0

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Jan 03, 2024 -

Hyundai of Fort Myers responded

Dana, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Anthony and our team here at Hyundai of Fort Myers are glad to have you as a customer. Jason Curie General Manager Hyundai of Fort Myers

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