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Marc Trice

Overview Reviews (32) Inventory (136)

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Marc Trice

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Marc Trice | Page 2

Sales Consultant

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

Working with VW for over a decade and a half. Love’s customer engagement looking to find the right vehicle for right person. Very down to earth

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4.9

32 Reviews

Working with VW for over a decade and a half. Love’s customer engagement looking to find the right vehicle for right person. Very down to earth

Overview Reviews (32) Inventory (136)

Dealership Experience

8 yrs, 11 mos

Industry Experience

16 yrs, 5 mos

Specialties & Trainings

Customer relations and sales

4.9

32 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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32 Reviews of Marc Trice

December 06, 2023

Dealership Rating

Employee Rating

Very friendly and helpful Made our experience go very smoothly Marc gave all the information we needed and was very kind smoothly Marc gave all the information we needed and was very kind More

by DAVMAR1624

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence Robinson

Helpful 0

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Dec 08, 2023 -

O'Steen Volkswagen responded

Thank you so much for taking the time to leave such a wonderful review!

November 25, 2023

Dealership Rating

Employee Rating

We could not ask for a better salesperson that Marc Trice. The vehicle we wanted to purchase was ready for our inspection when we arrived at the dealership. Also, I was able to deal with the Sales Mgr Trice. The vehicle we wanted to purchase was ready for our inspection when we arrived at the dealership. Also, I was able to deal with the Sales Mgr. Chris on the purchase figures. Now that the Finance Mgr. is not trying to sale you the aftermarket products, it makes that side of the deal soooo much better. I would recommend O'Steen to others. More

by Reta

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Nov 29, 2023 -

O'Steen Volkswagen responded

At O'Steen VW, we value your trust and are grateful to have customers like you. If there's anything more we can do for you or if you have any suggestions, please don't hesitate to let us know. We're here to ensure your continued satisfaction. -Mallory

November 24, 2023

Dealership Rating

Employee Rating

They were great, they helped me get a really nice car and worked things out as needed. worked things out as needed. More

by joshuavickers09

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence Robinson , Sandi L

Helpful 0

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Nov 29, 2023 -

O'Steen Volkswagen responded

Joshua, Thank you for choosing O'Steen VW. We look forward to serving you again and appreciate your support! -Mallory

November 15, 2023

Dealership Rating

Employee Rating

Marc Trice and the finance manager made my daughter’s first vehicle purchase wonderful. I was extremely happy with there professionalism Highly recommend!! first vehicle purchase wonderful. I was extremely happy with there professionalism Highly recommend!! More

by jbeamansr

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence Robinson

Helpful 0

Report | Print

Nov 29, 2023 -

O'Steen Volkswagen responded

We are thrilled to have received your wonderful review praising the outstanding service from our team during your daughter's first vehicle purchase We understand the significance of a first car purchase and are dedicated to ensuring the experience is a positive and memorable occasion. Your trust in us is greatly appreciated, and we look forward to the opportunity to continue serving you and your family in the future. -Mallory

November 09, 2023

Dealership Rating

Employee Rating

Clean welcoming location to purchase a Volkswagen. Nice employees. Will be back soon for service. Nice employees. Will be back soon for service. More

by ABbEACH08

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Wrye, Chris Newton , Mallory Maurno

Helpful 0

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October 20, 2023

Dealership Rating

Employee Rating

Very good and willing to work with you on what you want on all areas. on all areas. More

by JAGS08

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Nov 03, 2023 -

O'Steen Volkswagen responded

We appreciate your trust in us, and we look forward to serving you again in the future. If you have any further comments or suggestions, please don't hesitate to reach out. -Mallory

October 18, 2023

Dealership Rating

Employee Rating

I rated it 4 stars. Is that not enough. I leased two cars from you. Is that not enough. Is that not enough. I leased two cars from you. Is that not enough. More

by neciepnut

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence Robinson

Helpful 0

Report | Print

Oct 22, 2023 -

O'Steen Volkswagen responded

Your loyalty is highly valued, and we are delighted to have you as a cherished member of the O'Steen VW family. Thank you for taking the time to provide your feedback on your experience with us. We constantly aim for 5-star service and appreciate your input. If ever we fall short of this goal, we welcome your feedback on areas where we can improve to ensure we earn that 5-star review from you. Your insights are crucial in helping us enhance our services and meet your expectations. If there is anything we can do please do not hesitate to call and let me know. -Mallory

September 25, 2023

Dealership Rating

Employee Rating

It was one of my better car buying experiences. No pressure and prices were very fair. I will be a return buyer. The staff were excellent. No pressure and prices were very fair. I will be a return buyer. The staff were excellent. More

by iangillis

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Strickland

Helpful 0

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Oct 02, 2023 -

O'Steen Volkswagen responded

Your satisfaction is our top priority, and it's always a pleasure to know that we've met your expectations. If you ever have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. -Mallory

September 14, 2023

Dealership Rating

Employee Rating

Everything was done so quickly and easily. I didn’t want to spend much time at the dealer or on the phone and Andrew made everything so simple and text based for me. I didn’t want to spend much time at the dealer or on the phone and Andrew made everything so simple and text based for me. More

by larose5522

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Strickland

Helpful 0

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Sep 21, 2023 -

O'Steen Volkswagen responded

Efficiency and convenience are important factors when dealing with automotive matters, and it's clear that Andrew's efforts made a positive impact. If you ever have more automotive needs or questions in the future, you can count on O'Steen VW! -Mallory

September 12, 2023

Dealership Rating

Employee Rating

A bit frustrated with the delay of vehicle stuck in port. However, that was explained to me that the dealership had little control over. However, that was explained to me that the dealership had little control over. More

by david.vernier

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Helpful 0

Report | Print

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new

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