Dealership Experience
5 yrs, 3 mos
Industry Experience
24 yrs, 9 mos
Languages Spoken
English
3 Reviews
Write a Review3 Reviews of Marcel Williams
January 25, 2021
While looking at a used vehicle online, I selected to value my current vehicle to decide whether to trade or not if I decided to make a purchase. I immediately received a phone call and email from a sale value my current vehicle to decide whether to trade or not if I decided to make a purchase. I immediately received a phone call and email from a salesman, Marcel. I asked him for an OTD price on the vehicle. After several hours and several calls later I finally received a ridiculous OTD offer. Even after "Gabby" verified the lowest amount that my trade would be worth, the offer reduced my trade by almost $3k from the lowest trade amount. There were also numerous fees that other dealers stay away from. I do not recommend this dealership. Stay away from the cheap tricks! More
Other Employees Tagged: Gabriela Hernandez
August 25, 2020
Nick is the best of the best. His attention to detail and commitment to customer service is the best I have ever experienced. The car we wanted to see was washed and pulled up to the front ready for us to se commitment to customer service is the best I have ever experienced. The car we wanted to see was washed and pulled up to the front ready for us to see as soon as we arrived. Negotiation was easy and he got us a great deal. Every sales person we encountered was helpful and friendly. Rodney got the deal approved and Chris in the Internet department was a wealth of information and really made the whole process a breeze! Last but not least we worked with Joe in finance. He is professional and laid back which made for a great finale for our experience. More
Other Employees Tagged: Rodney Allen, Joseph Anthony, Nicholas Riccardo , Chris Pereira, Joseph Riccardo
November 07, 2019
Trade In Experience As a long time Chevy guy, it was slightly painful to need to trade in my Camaro for a more fuel and space efficient vehicle, but the guys at DM Chevy As a long time Chevy guy, it was slightly painful to need to trade in my Camaro for a more fuel and space efficient vehicle, but the guys at DM Chevy made that process easy. I was underwater on the Camaro loan, but they were able to offer me a pretty fair deal when it comes to trade in value, and buying price for my new vehicle. Marcel got me set up with my appointment online and was very nice and understanding of my busy scheduled. Once in the dealership, Christian worked with me for over 3 hours getting me a deal that worked and making sure the vehicle I purchased was what I needed. Carlos spent some extra time during the paperwork making sure I got the best numbers in financing, and was even able to get my interest rate down. They all made the whole process the best buying experience I have ever had. While my situation with an underwater trade wasn't ideal, they gave me the best deal to get me out of a bad situation, and I can certainly see myself coming back to them when the time comes. More
Other Employees Tagged: Christian Wheelan, Carlos Narvaez