Marcello Frustaci
Marcello Frustaci at Germain Toyota of Columbus

Marcello Frustaci

General Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Marcello Frustaci

November 08, 2025

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Employee Rating

I had such a great experience at Germain Toyota of Columbus! From start to finish, the team made what can usually be a stressful process feel easy and enjoyable. Malcolm Myers did an awesome job he More

by Shay K
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri , Malcolm Myers

Nov 09, 2025

Germain Toyota of Columbus responded

Shay, We know car shopping can be stressful, so it’s wonderful to hear that Malcolm, Azher, and Marcello helped make the process smooth and stress-free. Malcolm’s attention to your needs, Azher’s clear and patient guidance through financing, and Marcello’s warm introduction after past dealership disappointments truly reflect the care we strive to provide. We’re proud our team was professional, attentive, and focused on making sure everything felt right for you. Thanks for recommending Germain Toyota, we’re honored to be your trusted dealership! Best Regards, Marcello Frustaci General Manager

October 06, 2025

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Marcello Frustaci Was a pleasure to work with. Very nice and easy going highly recommend. More

by annekrisboyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny auction rep

Oct 06, 2025

Germain Toyota of Columbus responded

Hi, Anne! Thanks for letting us know our dealership team did a great job. Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day! Best Regards, Marcello Frustaci General Manager

June 21, 2025

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Employee Rating

Toyota had a stop sale on the parts I needed to get my tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, M More

by Dhoskinson1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Pratt, Jordyn Newman , Collin Floyd

Jun 23, 2025

Germain Toyota of Columbus responded

Thank you for mentioned all the positive aspects of this experience. We're very happy Collin and the Germain Toyota team took good care of you amidst a challenge. We look forward to your next visit with us. Best Regards, Marcello Frustaci General Manager

March 21, 2025

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Employee Rating

The service at Germain Toyota is well above my expectations. I feel confident that my car is being looked after and the service is done at a level of excellence that has kept me on the road. I was More

by Rick St Onge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis

Mar 21, 2025

Germain Toyota of Columbus responded

Rick, thanks for the fantastic review of Chris! He's the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Germain Toyota for the best service! Best Regards, Marcello Frustaci General Manager

April 03, 2024

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Employee Rating

Demetrius Davis was very helpful and knowledgeable with stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I More

by candleshoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Pratt, Sulayman Nyang , Demetrius Davis, Collin Floyd, Selena Laney

Apr 03, 2024

Germain Toyota of Columbus responded

That's great news. Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Demetrius provided for you. We hope to do it again some day, but until then please enjoy safe and pleasant travels. Best Regards, Marcello Frustaci General Manager

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