Marco Lopez | Page 4

Marco was fantastic to work with! We'll definitely be looking for him when we get our next car. Generally happy with the dealership, but was very surprised to find the car was only We'll definitely be looking for him when we get our next car. Generally happy with the dealership, but was very surprised to find the car was only charged to 15% when we went to pick it up. They did charge it to full for us for no charge, which is the right thing to do, but it wasn't what we had expected to see when we came to get the car. It was also surprising to find out that they hadn't put any windshield washer fluid in the car. And the inside of the car was dusty when we picked it up, but the detailing manager assured us a few days later that it has been detailed. To be clear none of this is on Marco, he is in sales and can only go with what his support team has told him has been done to the car. Marco was very apologetic and thanked us numerous times for our patience. For these very minor inconveniences, Marco has gone above and beyond what I would expect of a sales consultant. I really appreciate all he has done for us! More

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We had a great experience that started with online searching followed by remote trade in appraisal and negotiation. We drove from Shreveport the next day to get our new car. Our sales adviser Marco wa searching followed by remote trade in appraisal and negotiation. We drove from Shreveport the next day to get our new car. Our sales adviser Marco was very professional and efficient during all the process! We really recommend MB Grapevine dealership. More

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This dealership demonstrated the utmost professionalism during my buying process. I observed them give the same level of attention and service to all customers - regardless of background, during my time t during my buying process. I observed them give the same level of attention and service to all customers - regardless of background, during my time there. More

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Great experience throughout the whole pre-owned car buying process - Marco made it seamless and straightforward buying process - Marco made it seamless and straightforward More

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Outstanding experience at Mercedes-Benz Grapevine. Marco made the buying experience totally painless, easy and stress free. Will be doing business with him again in the future. The rest of the staff a Marco made the buying experience totally painless, easy and stress free. Will be doing business with him again in the future. The rest of the staff at the dealership from reception to service was top notch as well. A+. More

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Great communication! Smooth transaction. Very professional and they exceeded expectations with the delivery of the vehicle and level of service. Smooth transaction. Very professional and they exceeded expectations with the delivery of the vehicle and level of service. More

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Marco was very professional and trust worthy. He made us feel comfortable and special. Great sales guy! He made us feel comfortable and special. Great sales guy! More

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Great experience attributed to Marco! He took the time and patience to walk me through everything. He made sure I understood all the features and next steps. Thanks, Marco He took the time and patience to walk me through everything. He made sure I understood all the features and next steps. Thanks, Marco More

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We are extremely satisfied with our purchase from Mercedes Benz of Grapevine. Marco Lopez proved to be exceptionally helpful and professional, making the entire vehicle purchasing process a seamless Mercedes Benz of Grapevine. Marco Lopez proved to be exceptionally helpful and professional, making the entire vehicle purchasing process a seamless experience. We wholeheartedly recommend both Marco and the dealership. Thank you, Marco, for your outstanding assistance—it was truly a pleasure working with you. More

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Marco was great! Very kind and professional. He worked hard to get us a deal we wanted. Took care of even the little things to ensure our satisfaction. I will de Very kind and professional. He worked hard to get us a deal we wanted. Took care of even the little things to ensure our satisfaction. I will definitely go to him for future cars. More

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