Marco Lopez | Page 3

My wife has been evaluating and buying previously owned cars over the internet for many years. We have almost always had positive experiences. The best was this last transaction working with Marco Pere cars over the internet for many years. We have almost always had positive experiences. The best was this last transaction working with Marco Perez (Internet Sales Experience Manager) at Mercedes-Benz of Grapevine, Texas where we bought a used Subaru Forrester. Everything during our time with this personable, smart and experienced individual was first class. But what really impressed me was his knowledge of various features and components on a Subaru. While the dealership obviously focuses on Mercedes-Benz, Marco had answers for all of our questions about another brand. He easily set up and demonstrated the operations I would need for the drive home (such as bluetooth connections for our phones, cruise control, etc.). He even fixed an unrelated problem I had with my iPhone and how I could charge it faster! We also spent time in an interesting conversation with Brian Day, the dealership's E-Commerce Manager. Obviously, this dealership (part of the Avondale group) specializes in internet-based sales. To support this channel, they have staffed it with very capable people and equipped it with systems that deliver a first class buying experience. 5 Stars all the way around. More

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Seriously have been blown away with the amount of attention to detail, service, and care I’ve received throughout the buying process. I couldn’t recommend Marco more and am so excited to be in the Me attention to detail, service, and care I’ve received throughout the buying process. I couldn’t recommend Marco more and am so excited to be in the Mercedes Grapevine family. I absolutely love my new car!!! More

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Fantastic experience all around, and Marco was terrific. Happy with the deal and very happy with the service and experience. I’d definitely buy from them again. Happy with the deal and very happy with the service and experience. I’d definitely buy from them again. More

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Marcos was very helpful and patient with us throughout the buying process. He went above and beyond to ensure we had all the information we needed to make a decision. He takes great pride in his work and the buying process. He went above and beyond to ensure we had all the information we needed to make a decision. He takes great pride in his work and cared about providing the best possible experience. If you are in the market looking for a car I recommend visiting the grapevine dealership and asking for Marco’s. We received a five-star experience all around! More

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Real Authentic sales people that's not just there to sell you a car. They're there to make your car is a great investment for your lifestyle! you a car. They're there to make your car is a great investment for your lifestyle! More

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We made our first purchase at Mercedes Benz of Grapevine. The attention and customer service we received from Marco and Cadarrel was EXCELLENT. They have earned our continued business. Top notch experie The attention and customer service we received from Marco and Cadarrel was EXCELLENT. They have earned our continued business. Top notch experience and very professional. More

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Top quality facility and top quality talent. Marco was Awesome! He was very professional, kind, patient and transparent - no hidden agendas! Marco was Awesome! He was very professional, kind, patient and transparent - no hidden agendas! More

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Marco is easy going and easy to speak to. He made the difficult task of buying a car very enjoyable. He is what you think of when you think of a Mercedes salesperson. He made the difficult task of buying a car very enjoyable. He is what you think of when you think of a Mercedes salesperson. More

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A wonderful buying experience with no pressure, lending options that met my budget and a cappuccino while I waited, taboot! options that met my budget and a cappuccino while I waited, taboot! More

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Marco is the best. His genuine care and professionalism are stellar. Can’t imagine buying a car from anyone else after our experience with him. Every step of the proces His genuine care and professionalism are stellar. Can’t imagine buying a car from anyone else after our experience with him. Every step of the process he made sure we got what we wanted/needed with everything from features to budget. He took all the time needed to answer every question, and once we had our car, to show us how every awesome feature worked. He has even followed up since the purchase to see how we like it and if we have any questions. Can’t recommend Mercedes of Grapevine and Marco Lopez too highly. They won’t disappoint! More

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