Marcus Atkins
Financial Services Manager
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Dealership Experience
22 yrs, 4 mos
561 Reviews
Write a Review561 Reviews of Marcus Atkins
May 26, 2024
Personalized service- very nice & accommodating- will definitely use again! Made sure the entire process ran smoothly. definitely use again! Made sure the entire process ran smoothly. More
Other Employees Tagged: Donnie Holcomb, Ashley Nguyen
May 26, 2024
Had zero pressure experience from this dealer. Jesse Busboom was our sales, and he was being very patient with us. He stayed with me and answered all the questions for about a week until we got ou Jesse Busboom was our sales, and he was being very patient with us. He stayed with me and answered all the questions for about a week until we got our TX delivered. TX being very popular I was not able to get any discount on the price. I also had chance to talk with David Perry, and was able to get the price of additional equipment installed as we wanted. They are sales people, and of course they will mark-up the price to get the profit. All I had to do was be honest and get straight to the point, and they were willing to work with me. Finance was smooth as well. And yes we spend most of our time on warranties. I got what I thought was reasonable at reasonable cost. Marcus was nice enough to work with us. I know buying warranties are giving dealership money. But the ones we purchased will definitely give us peace of mind for at least 5 years, and I think it is worth it. One suggestion I want to say is that dealership should give some kind of gift or souvenir with purchase. I previously purchased Subaru, Honda, BMW, Porsche, and other Lexus dealership, and they all had some sort of gift and souvenir at the end of the purchase. I am not talking about the big gift, but a small gift such as key chain would do. All of those dealers handed me the documents in nice looking brand binder, and Northside Lexus was the first Luxury dealership to put documents in blank white envelope. I think this dealership earns enough money to invest on those small details. More
Other Employees Tagged: David Perry, Jesse Busboom
May 24, 2024
Buying experience as well as the service experience is always top notch. Most re went was a purchase and Don, Marcus and Hunter all were outstanding always top notch. Most re went was a purchase and Don, Marcus and Hunter all were outstanding More
Other Employees Tagged: Don Ansley , Hunter
May 24, 2024
Very nice facilities. Great staff. Would recommend to others!! Buy your next vehicle at Northside Lexus! Great staff. Would recommend to others!! Buy your next vehicle at Northside Lexus! More
Other Employees Tagged: Tim Karmout, Mason Wroten, Michael Townsend, John Makrakis
May 23, 2024
Marcus Atkin is an exceptional financial services manager. He handles everything efficiently and addresses all our questions and concerns with ease. He resolves issues seamlessly, often without any s manager. He handles everything efficiently and addresses all our questions and concerns with ease. He resolves issues seamlessly, often without any stress. Notably, he is always honest and polite to everyone. Working alongside someone of his caliber is truly a blessing. Northside Lexus is fortunate to have him. More
Other Employees Tagged: Anh Vu
May 19, 2024
Northside Lexus has a beautiful facility filled with friendly professionals. This is our 5th Lexus purchased from them and they have never disappointed us! friendly professionals. This is our 5th Lexus purchased from them and they have never disappointed us! More
Other Employees Tagged: Joshua Keough , Hunter McRight
May 15, 2024
Ashley clearly communicated steps, kept me informed on the status of the vehicle, and met all my expectations. The financing process went smooth and seamless. 10/10 the status of the vehicle, and met all my expectations. The financing process went smooth and seamless. 10/10 More
Other Employees Tagged: Ashley Nguyen
May 12, 2024
Don, Hunter sbd Marcus weee all excellent. I would recommend Northside Lexus to everyone I know I would recommend Northside Lexus to everyone I know More
Other Employees Tagged: Don Ansley , Hunter
May 02, 2024
The associates were very helpful. The service department put on my front license plate cover so I could get my toll tag on my vehicle. The service department put on my front license plate cover so I could get my toll tag on my vehicle. More
Other Employees Tagged: Lisa Scogin
April 28, 2024
The process was good and Erica is FANTASTIC. Financing and paperwork portion was slow and unorganized. Financing and paperwork portion was slow and unorganized. More
Other Employees Tagged: Erica Pollino