Marek Hornik | Page 7

The staff is arrogant. Our sales person could have cared less about us. We did not receive a fair value for the trade in and would not have taken it had we not had a three week old and been sleep deprived. less about us. We did not receive a fair value for the trade in and would not have taken it had we not had a three week old and been sleep deprived. Upon canceling the unnecessary extended warranty we received conflicting information from the finance staff and had to constantly call to have the cancellation processed and the money returned (even though the third party warranty had already processed the cancellation and sent the corresponding paperwork to the dealership). I would not recommend this dealership to anyone. We have previously used City Volkswagen and LOVED the service there. Our next Volkswagen will be from there. More

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I was looking for a Audi on auto trader and auto barn popped up. Came over from Indiana and test drove.... excellent! Everyone was very friendly and easy to work with. popped up. Came over from Indiana and test drove.... excellent! Everyone was very friendly and easy to work with. More

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What an awesome experience. Anyone looking for a new car has to go to this dealership. A plus. Their pricing was unmatched by anyone out there and their Service Manager Randy is awesome. has to go to this dealership. A plus. Their pricing was unmatched by anyone out there and their Service Manager Randy is awesome. More

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In almost 50yrs of carbuying, this is by far the best dealership I have ever encountered. I feel like I'm with family there. I travel from northwest Indiana to Countryside which is almost an hour, but wo dealership I have ever encountered. I feel like I'm with family there. I travel from northwest Indiana to Countryside which is almost an hour, but worth it for the service. More

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I had a very pleasant experience purchasing my new Golf TDI. Marek was exceptionally helpful in finding the color of my choice from another dealer and giving me the best possible deal. This is the third TDI. Marek was exceptionally helpful in finding the color of my choice from another dealer and giving me the best possible deal. This is the third car I have purchased from him and the Autobarn. More

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Marek was kind and patient with my parents and I. He was thorough and thoughtful in his explanation and worked within my price parameters. I didn't love the dealer certification, but felt a little compelle thorough and thoughtful in his explanation and worked within my price parameters. I didn't love the dealer certification, but felt a little compelled to get it at a reduced price because it ensured financing at a lower APR. That part was the only part I didn't like about the overall experience, but in no way did I feel cheated or jipped because I went with that option. More

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Walking into the Autobarn is like walking into someone's living room. You are greeted immediately, and everyone is EXTREMELY friendly, feels like home. I am treated with courtesy and respect which is hard living room. You are greeted immediately, and everyone is EXTREMELY friendly, feels like home. I am treated with courtesy and respect which is hard to find these days in the marketplace. Oh, and I must mention how we love our TDI Wagen, I melt every time I sit in it! Thank you Autobarn for all that you do! We plan on being a repeat customer and have recommended you to our friends and family. More

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I have had nothing but great experiences at this dealership, so the bad reviews really surprised me. I have purchased 4 cars from them and each time the experience has been painless- I have to s dealership, so the bad reviews really surprised me. I have purchased 4 cars from them and each time the experience has been painless- I have to say that I did have a problem with a Cabriolet that I purchased new from them, I brought the car in for service many times and finally brought it back to them and purchased a different car and surprise surprise... a few days later they called me back to re-do the paperwork because the payments I made for the car I traded in were now being credited back to me and put towards the new car!! The reason for that is because the dealership went to bat for me and contacted Volkswagen credit directly. I have never heard of a dealership doing that EVER! I did not ask them to investigate, they just did it for me on their own- it was a great surprise and I definitely appreciated it. As far as the service department, I have not had any issues, they do the work in a timely manner and are respectful of your needs whether it be time or money. More

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