Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.
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Maria Arroyo | Page 11

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.8
109 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

109 Reviews

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109 Reviews of Maria Arroyo

December 03, 2020

Dealership Rating
Employee Rating

Ben Girmay needs a promotion, a raise, and 20 weeks PTO. Also, a longer lunch break, an assistant, and another promotion. It is my strong opinion that such worksmanship should be honored with a plague or fr More

by COLINSOMOGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Alex Anaya, Gary Kamoshida, Ricardo Rodriguez , Francisco Alvarado, Michael Briseno, Lenin Calero, Richard Natividad, Roger Omine, Ben Girmay

Dec 07, 2020

Toyota of Downtown L.A. responded

Thank you for your great review, Colin ! We're glad to have Ben on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 09, 2019

Dealership Rating
Employee Rating

Helpful, eager to help. Explains everything clearly Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She te More

by Gary John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2019

Toyota of Downtown L.A. responded

Gary, thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Maria made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Chris Cokonis - Service Manager

February 15, 2019

Dealership Rating
Employee Rating

Great service Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the wh More

by MARIFLORES1593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aman Abraham, Wilson Barrios, Oscar Vega Ramirez

Feb 17, 2019

Toyota of Downtown L.A. responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, David Shin - General Sales Manager

December 06, 2018

Dealership Rating
Employee Rating

GREAT SERVICE , FRIENDLY PEOPLE, EXCEPTIONAL WORK AND DETAIL wENT FOR A SERVICE AND FOUND OUT MY CAR HAD A RECALL, THEY PROVIDED ME WITH RENTAL AND CONTACTED ME ALL THRU THE REPAIRS WITH UPDATES AND STATUS. d More

by aldeg3511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cokonis , Roger Omine, aLBERT gONZALEZ

November 02, 2018

Dealership Rating

Super helpful caring and understanding. Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help an More

by STEVENAMEZCUA24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida , Aman Abraham, Carlos Badosa, Jaime Perez

October 31, 2018

Dealership Rating
Employee Rating

Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after More

by BIZABETH895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jose Banuelos, John Castro, Julio Garcia, Jose Ramirez

Oct 31, 2018

Toyota of Downtown L.A. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Chris Cokonis - Service Manager

October 29, 2018

Dealership Rating
Employee Rating

Terrible service I went there to fix my cracked winshield and they made me wait like two weeks for a response. After all that time they send me a text message saying t More

by Felipe MARTINEZCARBONELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Marcos Aguilar

October 29, 2018

Dealership Rating

Great service and fast! The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a g More

by 4sweetness4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 29, 2018

Dealership Rating

Excellence This dealership offer only Excellence costumer service all around from sales to servicing your vehicles and rapid services. Keep doing a great job guy More

by JVINDELL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Danny Herrera Rios, Ricardo Rodriguez , Francisco Alvarado, Lenin Calero, Jimmy Choi, Brandon Graham, Richard Natividad

...
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