Mariela Valdez
Mariela Valdez at Norm Reeves Genesis of Cerritos
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Mariela Valdez | Page 12

Service Consultant

Norm Reeves Genesis of Cerritos

10907 E 183rd St.
Cerritos, CA 90703

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4.8
118 Reviews
4.8

118 Reviews

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118 Reviews of Mariela Valdez

November 05, 2023

Dealership Rating
Employee Rating

ISAAC & AIDEN WORKED TOGETHER AWESOMELY; nobody else handled this '24 gv60 sale for me except them two when i showed up friday morning at a busy dealership that seemed to have a very busy restroom! More

by Ng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're thrilled to hear that Isaac and Aiden provided you with an awesome experience during your '24 GV60 sale. Our team is dedicated to ensuring a smooth and enjoyable car-buying process for our customers. Your satisfaction is important to us, and we appreciate your kind words. Enjoy your new vehicle!

November 04, 2023

Dealership Rating
Employee Rating

So easy to set up and very flexible. They made the experience so enjoyable. I dont know if i could do it any other way anymore. More

by rvalemania0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stephens, Vito Beato, Perla Avila , Aidan Nuno

Nov 06, 2023

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you found our service setup easy and enjoyable! Providing a seamless and flexible experience is our goal, and we appreciate your positive feedback. If you have any further automotive needs, please don't hesitate to reach out. Thank you for choosing us!

November 04, 2023

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Employee Rating

I had a great customer experience and felt that the customer service really goes above and beyond to help the customer More

by robertjflores100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team went above and beyond to provide you with great customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.

November 03, 2023

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Employee Rating

I love norm reeves. I wish we had one in San Diego. The service. The attention to detail! Bravo! More

by Gillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao

Nov 05, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for your love and appreciation! We're delighted to hear about your positive experience with Norm Reeves. While we may not have a dealership in San Diego, we're always here to serve you whenever you need us. Your feedback is greatly appreciated!

November 03, 2023

Dealership Rating
Employee Rating

Kyle P was terrific - very professional, courteous and knowledgeable service representative - I would recommend anytime More

by jum
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao , Kyle Predmore

Nov 05, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for your recommendation and kind words about Kyle P! We're delighted to hear that he provided you with professional, courteous, and knowledgeable service. Your feedback is greatly appreciated, and we're here to assist you anytime you need automotive service.

November 03, 2023

Dealership Rating
Employee Rating

I missed Mariela. I was happy to see her. She really delivers! She spent time with me and thoroughly reviewed your tech's comments. He also gave me some option More

by Bluespwrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Nov 05, 2023

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Mariela! We're delighted to hear that she provided you with excellent service and valuable insights about your G-80. We truly appreciate your feedback and your trust in our dealership. If you have any further questions or needs, please don't hesitate to reach out. We look forward to assisting you on your next visit!

November 03, 2023

Dealership Rating
Employee Rating

This is my first time with Genesis, so far everything is good. Will recommend to someone who's interesting More

by cindyleung238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao

Nov 05, 2023

Norm Reeves Genesis of Cerritos responded

We appreciate your recommendation and are pleased to hear that your experience with Genesis has been good so far. Your satisfaction is important to us, and we look forward to serving you and any potential referrals in the future. Thank you for choosing us!

May 31, 2022

Dealership Rating
Employee Rating

Pedro and Vito made sure I was happy with my 2022 G70…no pressure, no switch and bait, pure customer service! Excellent service….made purchasing a vehicle easy! They are excellent employees for Norm Reeve More

by Kyle Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vito Beato

Jun 01, 2022

Norm Reeves Genesis of Cerritos responded

Kyle, we are so pleased to hear that you had an excellent experience with our team during your service visit. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

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