Mariela Valdez | Page 3
Service Consultant
Norm Reeves Genesis of Cerritos
10907 E 183rd St.
Cerritos, CA 90703
129 Reviews
Write a Review129 Reviews of Mariela Valdez
April 25, 2024
The service department is very customer service oriented. They are responsive to any requests and they have great communication. The best part is that they have a system set up where updates, questions are p They are responsive to any requests and they have great communication. The best part is that they have a system set up where updates, questions are provided via text. More
Other Employees Tagged: Isaac Diaz, Jeremy Brinson
April 25, 2024
Mary is always so helpful every time i have to bring my car in for service! car in for service! More
Other Employees Tagged: Mariana Lopez
April 20, 2024
I really had a great experience with the staff. Perla and Mary (oh yeah the finance guy, i don't remember his name) made this journey easy. Perla and Mary (oh yeah the finance guy, i don't remember his name) made this journey easy. More
Other Employees Tagged: Vito Beato, Perla Avila
April 13, 2024
Poor planning & poor communication. How could you not have the parts for work that was planned 5 weeks prior to the appointment? Why is it my responsibility to keep callimg day after How could you not have the parts for work that was planned 5 weeks prior to the appointment? Why is it my responsibility to keep callimg day after day to find out the status of my vehicle? Why don't you respond to text messages? More
April 12, 2024
It typically ok as other dealers. The service should be better since it considers a luxury car. The service should be better since it considers a luxury car. More
Other Employees Tagged: Daniel Woo
April 11, 2024
Awesome dealership better than most Genesis nice clean waiting room coffee awesome place I mean it is Larissa was a good assistant help me out everything I needed thank you waiting room coffee awesome place I mean it is Larissa was a good assistant help me out everything I needed thank you More