Mario Compean
Mario Compean at Shottenkirk Nissan Katy
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Mario Compean | Page 2

Sales Consultant

Shottenkirk Nissan Katy

25550 Kingsland Boulevard
Katy, TX 77494

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4.4
22 Reviews
4.4

22 Reviews

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22 Reviews of Mario Compean

December 02, 2023

Dealership Rating
Employee Rating

Did a great job getting the deal done. Professional atmosphere and team members. Will work with them again. More

by SCOTT_ESPARZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Shottenkirk Nissan Katy responded

SCOTT_ESPARZA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 28, 2023

Dealership Rating
Employee Rating

Mario Compean was very helpful and very knowledgeable with the products available at the dealership. My sister's purchase was smooth and easy for her and sure made me want to come back and purchase from More

by ME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2023

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 24, 2023

Dealership Rating
Employee Rating

A clean, pleasant dealership and a nice car, but some bad sales habits. The car had a very reasonable listed price, but after I said I would buy it, the sales agreement came back with all sorts of "add-o More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Aug 25, 2023

Shottenkirk Nissan Katy responded

Don, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 281-436-4395 so we can discuss some solutions.

August 16, 2023

Dealership Rating
Employee Rating

Great experiences we had from David to the general manager. Love the rogue and received a great price for the armada More

by DJHJR0827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Compean, David McElmurry

Aug 22, 2023

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 15, 2023

Dealership Rating
Employee Rating

Zeb and Marco should move into used car lot it would be a perfect fit does not belong in new car section LIES LIES MISLEADING sold brand new car on lies with MSRP sticker missing so we could not realize it More

by SATTAR.ANWAR
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Zeb Pointdexter IV

Aug 15, 2023

Shottenkirk Nissan Katy responded

Anwar, I can appreciate your frustration, no one was lying about the Maroney sticker missing, The Rogue you purchased was indeed a vehicle that came from another dealer, I was aware the car was missing it's sticker. I had ordered a new one, they take a while to come in. I'm aware Zeb showed you three different Rogues to pick the one you wanted. It is my understanding that sat in the one you wanted and picked the one you purchased. The Nissan Propack was adequately disclosed. I'm currently looking at 4 different times where it was shown to you and you signed the purchase offers. If you would like to review your signatures, I would be happy to provide them for you. My email is taylorheilers@shottenkirk.com Taylor Heilers Owner Loyalty Manager

Aug 15, 2023

SATTAR.ANWAR responded

was told its in the glove compartment yes the car came from Humble had 7 miles Retail Purchase Agreement said 7 miles too but it had 75 miles (not compalining) Just becuase you sit in the car you have to purchased it Yes i sat in the car i purchased but i was lied when i was told it had the platinum package ($650) just like the 3 other cars on the lot (not compalining about the car) Nissan Propack contract was not disclosed nor does it say anywhere i had purchased it.when i was signing i had asked about it i was told dont worry we are not charging you for it. Its complimentary from the company but you'll have the nerve to charge $2999 for a lousy coverage. Please look at the paperwork it does not say how much will i be charged for or cost me and whether i can get refund on it or not. On purchase agreement it says Ethos Maintenance Con $176 i was told this was for the NISSAN PROPACK which you'll were purchasing from Ethos and charging me just for the paperwork.(which sounds right for the lousy coverage) Please refund me $2999 for the Nissan Propack and $650 for the Platinum Package if you search under the vin number it will tell you this car does comes with the platinum package/ Hopefully we can review this asap and i will have to seek my remedy for it from somewhere else unneccessary expense just becuase of your staff and not becuase of NISSAN car company

August 10, 2023

Dealership Rating
Employee Rating

A great car buying experience. Sales staff were friendly and professional. I definitely recommend them. More

by JAMES@20-20PARKING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 05, 2023

Dealership Rating
Employee Rating

It was a great experience and I would go back in the future and buy other car More

by FM032035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Compean, Trace Morris

Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

July 30, 2023

Dealership Rating
Employee Rating

Biggest liar in car dealerships do not do business there purchased brand new nissan rogue and my blood pressure just shoots up how they trick they sell what price they want More

by SATTAR.ANWAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marco Compean , Zeb Pontdexter1V

July 29, 2023

Dealership Rating
Employee Rating

Lies sell car without MSRP that’s how negotiations start they did not produce and told they have no issues that’s how they end up sell me a new car nissan without premium package three other car platinum ha More

by SATTAR.ANWAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Marco Compean , Zeb and the guy in the finance did not go over what I was signing

July 27, 2023

Dealership Rating
Employee Rating

Taylor Heilers was awesome! Marco and Latanya were great too. I really appreciated the care and attention that was taken to all of our questions and concerns. 10/10, will purcha More

by MEGAN_BLACKWELDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Compean, Taylor Heilers

Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

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