Rick Francis
Rick Francis at Shottenkirk Nissan Katy
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Rick Francis

General Manager

Shottenkirk Nissan Katy

25550 Kingsland Boulevard
Katy, TX 77494

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Rick Francis

April 03, 2024

Dealership Rating
Employee Rating

Had a great experience at this dealership. Rick and Trace were helpful and made sure I got what I needed and made the process simple! More

by ZMUZZY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trace Morris

Apr 04, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

December 23, 2023

Dealership Rating
Employee Rating

Everything was done in a timely manner and efficiently, great experience! They made me feel very comfortable More

by DAGUIRRE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Compean , Jaime Rohlmeier

Dec 25, 2023

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

December 02, 2023

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Employee Rating

Did a great job getting the deal done. Professional atmosphere and team members. Will work with them again. More

by SCOTT_ESPARZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Shottenkirk Nissan Katy responded

SCOTT_ESPARZA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

October 13, 2023

Dealership Rating
Employee Rating

Great team wonderful to work with amazing service and staff great prices and stock selection More

by STEFAN.M.ABHIRAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Compean, Taylor Heilers, Scott Ross , Johnny Barrera, Moustapha Mar

Oct 15, 2023

Shottenkirk Nissan Katy responded

STEFAN.M.ABHIRAM, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

September 05, 2023

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Employee Rating

All the staff members and services are amazing! Thank you very much for all your help. More

by PVRACELIS0787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Compean, Taylor Heilers

Sep 06, 2023

Shottenkirk Nissan Katy responded

PVRACELIS0787, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

July 17, 2023

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Employee Rating

I had a wonderful experience getting my new car serviced by Nissan. Martin, his supervisor and the GM Rick took excellent care of my car and of me. Highly appreciate it, and my AC works beautifully!! More

by hannahmenslage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ross, Alexandra Gutierrez, George Peters , Johnny Barrera, Jaime Rohlmeier, Martin

Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

July 06, 2023

Dealership Rating
Employee Rating

The team at Shottenkirk Nissan of Katy showed me outstanding service. It takes many hands to get a customer and a car out the door. Trace walked me through the steps, helped me find the perfect vehi More

by ESCARDINO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trace Morris (sales), Taylor (paperwork), Antonio (Service)

Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

June 26, 2023

Dealership Rating
Employee Rating

I wanted to express my sincere appreciation to Taylor for making the process of purchasing my new car so smooth and hassle-free. Your exceptional assistance and expertise made a significant difference. I More

by JTINAJERO86
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Taylor Heilers

Jun 29, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 10, 2023

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Employee Rating

Scott Ross and the service department are amazing. Please consider them to work on your vehicle! More

by KAITLYNMDRAKE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

April 05, 2023

Dealership Rating
Employee Rating

Jasen was great to work with. His quick response to my inquiry regarding a vehicle and understanding on what I wanted and didn't want was great. Easy to talk to and no pressure. More

by winkstep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasen Vann

May 26, 2023

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

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