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Mario Puentes
Refer Me
137 Reviews
I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.
Read moreDealership Experience
16 yrs, 1 mo
Industry Experience
29 yrs, 6 mos
137 Reviews
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137 Reviews of Mario Puentes
May 05, 2024
Have never had a faster easier experience at a car dealership. Amazing staff and incredible service. dealership. Amazing staff and incredible service. More
by nevi414
Verified CustomerOther Employees Tagged: sales sales, Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Jaime O'Neill, Bob Giordano , Abby
Helpful 
March 19, 2024
The people involved in the sale of my 2024 Toyota Tundra were above and beyond excellent Mario Puentes and Salesman JP were above and beyond excellent Mario Puentes and Salesman JP More
by cfd257
Other Employees Tagged: John Reyes
February 27, 2024
Very Disappointed. On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dea On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dealer .on 2/6/2024. Total bill was $718.76.The next day i received from the dealer a coupon for $80 off my bill if i spent over $700. The coupon had to be mailed by the dealer before i had the service on the 19th. On the 20th I called to see if they would deduct the coupon from my bill and a girl there said she was sure they would but she would check with the manager. The next day she called me to say the manager would not give me the discount. No way to treat a customer that has been going there for 25 years. On the 21st Zak contacted me and said that the manager would issue me a credit for about $80 toward future service on my car. I am very well pleased with the decision and would like to thank all who were involved with my situation. Thanks Bob More
by DURA2000M
Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Jaime O'Neill , Zak
February 23, 2024
Ana Mayers did a terrific job! Mario Puentes was very kind and helpful as was Steve Escobar. This is a very professional staff and they all made the car buying experience pleasant Mario Puentes was very kind and helpful as was Steve Escobar. This is a very professional staff and they all made the car buying experience pleasant and easy. More
by BradM
Other Employees Tagged: Ana Mayers, Mary Green , Steve Escobar
February 08, 2024
Dealership is great first time repair not great. Weren't so friendly. A little rude Weren't so friendly. A little rude More
by SLUSHPUPPY069
Other Employees Tagged: Tony Munoz, Michael Park, Bob Giordano
January 08, 2024
Got in quick, service department were efficient and even covered my interior with plastic. Which I thought was a nice touch. covered my interior with plastic. Which I thought was a nice touch. More
by Inoad
Other Employees Tagged: Armando Morell, Jonathan Munoz, ANGEL ALVAREZ, Nixon Gomez, John Reyes, John Ramirez, Bob Giordano , Evan Sheckler
December 21, 2023
Excellent services but details must be explained well before the final deal specially like deals like this before the final deal specially like deals like this More
by BARRETESAMUEL291
Other Employees Tagged: Paulo Almeida, Ana Mayers
October 30, 2023
I had a GREAT experience at Toyota of Hackensack. Both the staff and Manager were excellent to work with! Both the staff and Manager were excellent to work with! More
by PUENTESGNE
Other Employees Tagged: Armando Morell
October 27, 2023
Great and friendly staff. They are professional and caring as well. They always service mine and my husband’s car like new. I recommend this dealership. They are professional and caring as well. They always service mine and my husband’s car like new. I recommend this dealership. More
by SANDRATAVAREZ_36
Other Employees Tagged: Mallory Wesner, Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Mary Green, Jaime O'Neill, Bob Giordano, Catherine Watkins
October 20, 2023
. I spent more than two hours for a simple periodic maintenance. I don't understand why it took so long. maintenance. I don't understand why it took so long. More
by MAHMUTARKOC
Other Employees Tagged: Mallory Wesner, Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Mary Green, Jaime O'Neill, Bob Giordano, Catherine Watkins
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