Marisa Bekoscke
Marisa Bekoscke at Metro Lexus
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Marisa Bekoscke | Page 2

Lead Service/Valet Coordinator

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
30 Reviews

My name is Marisa! I've been here at Metro Lexus for over 11 years. You may remember me from when I served handcrafted lattes and cappuccinos in the Metro Lexus lounge or, in more recent years, as your Service Coordinator! What I'm always here to do is to ensure YOU experience amazing!

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Specialties & Trainings

Lexus Master Certified

Employee Video

5.0

30 Reviews

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30 Reviews of Marisa Bekoscke

October 13, 2022

Dealership Rating
Employee Rating

The two people that I had interaction with were patient and very understanding of my problem. The problem was addressed in a timely manner. I expressed my gratitude for their professional approach. More

by jmholland41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Metro Lexus responded

It is gratifying to hear that you were so well taken care of by our team! Thank you for bringing your business to Metro Lexus and for stopping by to share your feedback. Drive safely until we see you again!

September 22, 2022

Dealership Rating
Employee Rating

Beside the excellent service that was provided on our vehicle… the communication from all service people was great . Since we were out of town , every call was very appreciated! Everyone was incredibly a More

by sueyuratovac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Cordis Bunch, Josh Jancha, Taylor Tyndall, Paul Cooper , Marcia Jackson, Charley Veira

Sep 22, 2022

Metro Lexus responded

Thank you for sharing with the Metro Lexus team and leaving us a five-star review. We always strive to deliver excellent communication, so it's lovely to see this reflected in your most recent experience! Safe travels!

September 18, 2022

Dealership Rating
Employee Rating

Metro Lexus service is the absolute best! ! They always go above and beyond. Thank you to the whole team More

by Ardarwish6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you are confident in the Metro Lexus team to get the job done. Drive safely, and we hope to see you back!

September 07, 2022

Dealership Rating
Employee Rating

Friendly staff, excellent service and advise. Mileage seems to have increased after Metro’s service More

by Honorbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Paul Cooper

Sep 07, 2022

Metro Lexus responded

Thank you for the review! We are glad to hear that the team was able to get the job done. With regard to the rest of your feedback, if there is anything more we can do to assist you or help clear things up, please feel free to reach out. Best, Dan Booth - Service Manager - 216-916-6000

June 12, 2022

Dealership Rating
Employee Rating

Always excellent service. Quick and thorough turnaround. Friendly, knowledgeable staff. Facility is spotless. Loaner cars are clean and new. Latest technology employed. More

by mjlohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Metro Lexus responded

Thank you so much for this fantastic review! We're delighted that we've provided experiences that have been timely, knowledgeable, friendly, and more. We hope to see you again down the road here at Metro Lexus!

May 14, 2022

Dealership Rating
Employee Rating

Attentive service. Always do a great job. Cordis stays in touch and looks out for the customer! More

by JIm C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

May 16, 2022

Metro Lexus responded

Jim, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Cordis and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

April 22, 2022

Dealership Rating
Employee Rating

Great service and people. Service was great and perfect. Was kept well advised and was happy More

by Careysmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Metro Lexus responded

Carey, we are thrilled that our team took such great care of you! Thank you for choosing Metro Lexus and for stopping by to share your experience. Safe travels ahead!

April 07, 2022

Dealership Rating
Employee Rating

Attentive to detail in keeping customer informed. Cordis and staff did best to make this a good experience. More

by Ppalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

Apr 07, 2022

Metro Lexus responded

Thank you for the review. We are glad to hear that the Metro Lexus team kept you informed and was nice to work with. See you next time!

January 15, 2022

Dealership Rating
Employee Rating

I have purchased many cars over the years and Abed Darwish was my most helpful sales agent ever. I truly feel I was advised to the best car for me at the right price with all the explanations I will More

by Youthfulliving4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish

Jan 16, 2022

Metro Lexus responded

What an outstanding compliment for Abed! We genuinely do have your best interest in mind, and it's wonderful to hear that it shows. Thank you for allowing the Metro Lexus team to lend a hand with your search, and congratulations on your new Lexus NX!

December 01, 2021

Dealership Rating
Employee Rating

Tori was the best sales rep to work with as she was able to meet all my needs. Along with Tori the entire staff I worked with from Pete Mapp to Dave I’m finance and Dan Booth we’re all efficient and helpful More

by Careysmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, David Weaver, Jeff Miller, Andrew Cross, Tori Neiderer , David Markuszewski, Dan Booth

Dec 01, 2021

Metro Lexus responded

It's great to hear that Tori was wonderful to work with and that she helped meet all your automotive needs. The entire Metro Lexus team appreciates this review!

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