Marissa Greenwood | Page 5

Had my Honda serviced at Sullivan Honda the other day. The waiting area is very comfortable, with access to wifi. I was able to work while I was there. Service was completed quickly and a detailed expl The waiting area is very comfortable, with access to wifi. I was able to work while I was there. Service was completed quickly and a detailed explanation of everything complete was provided. I would highly recommend Sullivan Honda. More

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Recent service went well with conscientious folks handling our service and the paperwork. Recommend highly. handling our service and the paperwork. Recommend highly. More

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The most unprofessional rude service experience I have ever experienced in a dealership. I will take my car elsewhere to be serviced. I will never do business with Sullivan Honda ever again. ever experienced in a dealership. I will take my car elsewhere to be serviced. I will never do business with Sullivan Honda ever again. More

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I them. The car actually was heavily damaged come to find out post sale and I was charged for repairs that were certified as not being there. I was quo The car actually was heavily damaged come to find out post sale and I was charged for repairs that were certified as not being there. I was quoted $2,300 for a repair that I thought was overpriced and two years later went back and had it done for $400. In March I got an estimate from the body shop manager for $6,000 and was told I would see Santa before before I would see him. Another dealer did the repair for $2,100 the next month. The straw was a $40 charge for a signal light bulb. Don’t bother complaining to Melissa, a device advisor, nothing stands between her and her commission on service revenue, Nelson, the service manager will throw you a bone and credit you a couple bucks for the cost of the bulb while totally missing the point about how they conduct business and how ludicrous it is to charge $40 for a bulb not needing replacement or you can attempt to talk with Rob, the GM, but the only time he isn’t tied up is when he is on the toilet but you better bring a good book to stake out the men’s room! If you like being hoodwinked, then Sullivan’s Honda in Torrington, CT is perfect for you. As P.T. Sullivan once said, there is a sucker born every minute… or was that Barnum? More

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She is wonderful and knows what she is doing. She helped me and also went outside to to see what i was looking for . She helped me and also went outside to to see what i was looking for . More

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Jessie the salesperson and Tim in finance went above and beyond for our family. This is our fourth car purchase doing business with them. I highly recommend the Sullivan Honda team! beyond for our family. This is our fourth car purchase doing business with them. I highly recommend the Sullivan Honda team! More

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PROFESSIONAL, ATTENTIVE, HELPFUL FROM START TO FINISH. HIGHLY RECOMMEND THIS DEALERSHIP. THIS IS THE THIRD VEHICLE I HAVE LEASED FROM SULLIVAN HONDA. ALWAYS A POSITIVE EXPERIENCE. HIGHLY RECOMMEND THIS DEALERSHIP. THIS IS THE THIRD VEHICLE I HAVE LEASED FROM SULLIVAN HONDA. ALWAYS A POSITIVE EXPERIENCE. More

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Great place and excellent service! We just got back from ordering our second vehicle. Also gave a fair amount for my trade in. ordering our second vehicle. Also gave a fair amount for my trade in. More

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Just purchased a 2022 CRV, drives great, quite and comfortable. A huge improvement over my 2012 CRV. I started the process early with the help of Howard with size and capacity comparison which is i comfortable. A huge improvement over my 2012 CRV. I started the process early with the help of Howard with size and capacity comparison which is important to me. Lacey was helped with many questions and a great review of the car. Both Howard and Lacey are great to work with. Very satisfied with the process. More

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It’s my 3rd car from Honda so I guess that says it all. Dave sold me my first Honda. Dave sold me a VW. Dave sold me my 2nd Honda. At this point in my life, I will only buy Honda’s going forward. Servic Dave sold me my first Honda. Dave sold me a VW. Dave sold me my 2nd Honda. At this point in my life, I will only buy Honda’s going forward. Service department is always helpful and friendly. You know you are in good hands when you buy from Sullivan Honda More

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