Mark Carlson
Mark Carlson at Luther Family Buick GMC
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Mark Carlson | Page 2

Finance Manager

Luther Family Buick GMC

3202 36th St S
Fargo, ND 58104

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4.8
450 Reviews

Dealership Experience

33 yrs, 3 mos

Industry Experience

41 yrs, 6 mos

4.8

450 Reviews

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450 Reviews of Mark Carlson

July 31, 2023

Dealership Rating
Employee Rating

Great experience! Luther GMC treated me as a customer before and after the sale. I will be looking to them to supply me my next truck. More

by CM-AUSSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 26, 2023

Dealership Rating
Employee Rating

Rod & the dealership were very easy to work with. Rod the salesman was quite knowledgeable about the vehicle. I believe they gave us a good & fair deal. More

by jmb57new
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Jones, Rod Tyson

Jul 28, 2023

Luther Family Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Rod truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 22, 2023

Dealership Rating
Employee Rating

Great dealership, and great people to work with. Would highly recommend doing business with them on your next vehicle purchase. More

by steffl_2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Kasson

Jul 25, 2023

Luther Family Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 17, 2023

Dealership Rating
Employee Rating

Sorry but I am not very good at this. If it wasn't for the the good salesman I would not complete this survey just because of this. More

by tucker210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Amsbaugh

Jul 19, 2023

Luther Family Buick GMC responded

Thank you for your wonderful feedback, Tucker. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 16, 2023

Dealership Rating
Employee Rating

We had a very good experience with Sean and the dealership! Everyone was very friendly and knowledgeable with everything. More

by brennan_003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean McPhillips

Jul 19, 2023

Luther Family Buick GMC responded

Thank you for reaching out, Brennan! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 14, 2023

Dealership Rating
Employee Rating

No pressure sales pitch and listened to our wants. Sold us with his approach. Will be visiting them again in the future! More

by paulg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nevin Beauchamp

Jul 17, 2023

Luther Family Buick GMC responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 29, 2023

Dealership Rating
Employee Rating

Great service friendly service advisors explain everything so you know what is happening. Great dealership to buy or service your vehicle at. More

by rmwahl
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Luther Family Buick GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 27, 2023

Dealership Rating
Employee Rating

Very friendly,helpful, answered all my questions. Sean was very accommodating and made the buying process easy. More

by jsmadson84
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sean McPhillips

Jun 29, 2023

Luther Family Buick GMC responded

Thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Sean was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 19, 2023

Dealership Rating
Employee Rating

Rod Tyson was up front & to the point, his knowledge & experience was first class. When it came time to pay for vehicle & title Mark Carlson made this process seamless. Luther GMC made my experience of bu More

by timjahner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rod Tyson

Jun 21, 2023

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 02, 2023

Dealership Rating
Employee Rating

I purchased a pickup from Luther GMC about a month ago, this is my first experience with this particular dealer. The buying process went as expected at a dealership (lowball trade, no room on the purcha More

by tyrellg19876
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Corey Berghorst

Jun 05, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Luther Family Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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