Mark Dexter

everybody was very professional and helpful. Theywent above and beyond to assist me with my new ram went out of th Theywent above and beyond to assist me with my new ram went out of th More

by davidp15 Verified Customer Verified Customer

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We were pleased that all members of the staff we interacted with were friendly, helpful, respectful and supportive. We felt no pressure in our interactions and the transition from our previous vehic interacted with were friendly, helpful, respectful and supportive. We felt no pressure in our interactions and the transition from our previous vehicle to our new vehicle was smooth and seamless. Wil, our sales agent was helpful and responsive to our many questions. Thank you for all the support and assistance we received. More

by juliedrever707 Verified Customer Verified Customer

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It's very good for me good to do business and have work done on my car done on my car More

by RALDRICH1973 Verified Customer Verified Customer

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What Others Say Wil Cabrera was my salesman. He was very thorough. The dealership has a very welcoming atmosphere. He was very thorough. The dealership has a very welcoming atmosphere. More

by JIMMY_SAMETH2005 Verified Customer Verified Customer

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Satisfied customer Hassle free car buying experience.Excellent selection of new and used vehicles. Fast and friendly service by knowledge able salespeople.Nice clean mod Hassle free car buying experience.Excellent selection of new and used vehicles. Fast and friendly service by knowledge able salespeople.Nice clean modern facility, lots of amenities. More

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Excellent service great experience with Jason and associated staff. We purchad a vehical there before and they took special care to get us a good dead being a return cu great experience with Jason and associated staff. We purchad a vehical there before and they took special care to get us a good dead being a return customer More

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NO B.S. DEALER DROVE EXTRA 45 MIN. TO GET TO PUTNAM CHRYSLER JEEP.. HIGHLY RECOMMENED BY ELLLIS DISCH. HE TOLD ME THEY HAD THE INVENTORY AND I WOULD GET A WONDERFU DROVE EXTRA 45 MIN. TO GET TO PUTNAM CHRYSLER JEEP.. HIGHLY RECOMMENED BY ELLLIS DISCH. HE TOLD ME THEY HAD THE INVENTORY AND I WOULD GET A WONDERFUL SERVICE AND DEAL. I WAS GREETED AS SOON AS I WALKED IN, ASKED TO TALK TO SALES MANAGER, WAS INTRODUCED TO MIKE AND TOLD HIM ELLIS SENT ME. HE THEN INTRODUCED ME TO RAY. DISCUSSED MODEL I WANTED AND OPTIONS. RAY WAS VERY KNOWLEDGEABLE ON PRODUCT LINE AND OPTIONS. NO HIGH PRESSURE OR DOUBLE TEAMING. WORKED OUT PRICING AND PICKED UP NEW CAR TODAY. RAY SPENT PLENTY OF TIME GOING OVER ALL THE OPERATING SYSTEMS AND FEATURES, I WAS AMAZED THAT HE REALLY KNEW THE WORKINGS ON MY CAR... GREAT DEALER THEY GO ALL OUT FOR THE CUSTOMER. TREATED ME LIKE FAMILY. CANT FIND DEALERS LIKE THIS ANYWHERE. More

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Overall Not Satisfied I bought a 2015 Ram 1500 Express with the Black Edition. I wanted the truck ordered from factor seeing how there were no local trucks that I wanted I bought a 2015 Ram 1500 Express with the Black Edition. I wanted the truck ordered from factor seeing how there were no local trucks that I wanted available. The salesman wasted about 2 weeks trying to find something I didn't want with no update to me until after he got the truck all the way from VA with 900 miles on it already which is outrageous for a brand new vehicle. I ended up biting the bullet and just taking the truck there but there were a bunch of additions on the truck that I didn't want (rain guards, bed rails, pin striping). So the next day I go to pick the truck up which was supposed to be ready hours before and it was still sitting in about the same spot not even close to ready. I had to wait around and have them pull off the guards and clean the truck. I noticed holes cut out of the plastic bed rails and told the salesman they needed to be replaced. He replied with the tonneau cover will just cover them up. I expressed my feeling toward that and told him again to have them replaced. He said they would be in within the week and he would call me. About 2-3 weeks later I have to call back and talk to him again because he forgot all about them and in the mean time I found some hole drilled into the tailgate that they knew about also and didn't say anything about. So, I had to get both bed rails and the tailgate repaired on a brand new truck. All of which they knew about and wouldn't have done anything unless I bothered them multiple times about it. Every time I was told I would get a call back I never did and had to hunt people down myself. Till this day the issue is not resolved and I've already put almost 3000 miles on the truck. \ Another major concern of mine was my trade in truck. I had a 2003 Dodge Dakota which was in very good condition. Mark Dexter and I agreed on a trade in price of $1800 and I was ok with that. When I was signing all the paperwork for the purchase of the new truck he comes back to me and tells me he can only give me $700 for the truck. I ended up having to let my truck go for $1000 or he wouldn't have taken it. Huge issue with the way of business. So for a short summary I would never refer someone here for the simple fact of quality salesmanship. Do what you say! Don't give out a bad product and try to pass it off like nothings wrong then play the stupid game all throughout the process. Act like professionals. More

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Great experience Jason was very knowledgeable in every aspect with our buying process. He made sure I knew everything about the vehicle and I didn't feel pressured or Jason was very knowledgeable in every aspect with our buying process. He made sure I knew everything about the vehicle and I didn't feel pressured or rushed at all. Thank you all More

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first new car this was my first new car buying experiance. i went into it nervous and jason quickly made me feel at ease. i came out of it relieved and with my bran this was my first new car buying experiance. i went into it nervous and jason quickly made me feel at ease. i came out of it relieved and with my brand new jeep patriot. every aspect of the process was handled with jasons personal touch and he followed up with me every step of the way. this was a wonderful experiance and i will definately refer friends and family along with return when its time to buy again. More

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