Mark Doerge
Mark Doerge at Continental Toyota
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Mark Doerge | Page 25

Finance Manager

Continental Toyota

6701 S La Grange Rd
Hodgkins, IL 60525

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4.9
247 Reviews

Employee Video

4.9

247 Reviews

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247 Reviews of Mark Doerge

May 16, 2014

Dealership Rating

Very Professional and No Pressure Car Buying Experience We went to Continental Toyota after a long search for the specific car, 4 Runner Trail Premium with KDSS, Amanda Woosley is very patient and dedicated More

by oldguydan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mostafa Atra , Amanda Woosley

May 17, 2014

Continental Toyota responded

Hi Dan, Not many customers know what KDSS is. I'm delighted we were able to have exactly what you wanted. The benefits of carrying a larger inventory than almost everyone else, is we usually have what peoplewant. Then we match that by treating them with respect, and we find people like to do business with us. I appreciate your business, and thank you for this great review. Sincerely, Dennis Pecho

April 18, 2014

Dealership Rating

Happy end after a bumpy start After a lack of transparency from Erick on the financing process, Brittany, Mark and Sadi saved the day. I'm happy with my new Highlander! More

by bancholin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sadi Ali , Erik Mertens

Apr 18, 2014

Continental Toyota responded

M. Sorry about the early faux pas, and I am happy you allowed us to make it all work out as you wanted. We do all we can to provide a good experience at every visit. Over time, we believe this builds friendships between our customers and us. Please visit us on May 14th for our New Owner's Clinic, and you'll see what I mean. Thank you for your business. Sincerely, Dennis Pecho

April 12, 2014

Dealership Rating

WOW! Exceptional customer service! This was the 3rd Toyota Dealership I visited as I searched for a new car, and I can tell you they are the BEST! As soon as I walked in- both times I More

by sredmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: C.J. Miller, Dean Rio

Apr 14, 2014

Continental Toyota responded

3rd dealership?OMG! Thank you so much for making it the last. We appreciate your business. We do things a little differently here, and customers seem to enjoy the no pressure approach. Dean is great at making folks feel at ease. We are grateful for this great review, but most of all, for your business. Sincerely, Dennis Pecho

October 30, 2013

Dealership Rating

Best Experience Ever made it extremely easy I felt like they were fighting for me to get what I wanted, not just a sale. I was between two Toyota Rav 4's one fully loaded one not as much. I was about to s More

by Denhamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Callada , Ed Doerge

Oct 30, 2013

Continental Toyota responded

Hi Michelle, Wow! Thank you so much for this glowing review. We believe the buying a car should always go as you wish it would. Simple, stress-free, and even fun. Our staff does get that, and truly cares about your experience. Just wait until you come in for service. You will find the same attitude in our staff there. We encourage friendliness and transparency in every department, and it makes our job much easier. I am grateful for your business, and hope to see you and our next New Owner's Clinic on Nov. 13th. Sincerely, Dennis Pecho

August 31, 2013

Dealership Rating

I just purchased a used Toyota Highlander from Continental and was delighted by the entire staff there! Everyone was kind and warm and took the time to make sure I was a satisfied customer. The More

by ferrucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Memenga

Aug 31, 2013

Continental Toyota responded

Hi Jenny, Thank you for your time posting everywhere, lol. We are grateful for your compliments and certainly, for your business. We enjoyed dealing with you and your husband. Your children were so well behaved, and your Dad was wonderful to hang out with them while you spent time with your new Highlander. It is a very high compliment when a Dad bring his Daughter to buy a car from us. Welcome to our family. Sincerely, Dennis Pecho

August 03, 2013

Dealership Rating

I had been extremely satisfied with my 2010 Rav4 and was not thinking of a new car...until I saw the revamped 2013 Rav4. We went in to look at the 2013 one night after dinner and test drove it to make a com More

by alohafri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2013

Continental Toyota responded

Aloha, Mark has become a very strong part of our family. He is always focused on making his customer's experience the best they have ever had. We do share your assessment of the new 2013 RAV4, and are delighted with all the new changes. We are grateful for your business and love that you see it as being part of our family. We see it that way too. Thank you for this review. We remain at your service. Sincerely, Dennis Pecho

September 17, 2012

Dealership Rating

from the smile on the greeters face that opened my door and directed me to the service writer, the entire experience was wonderful. Mark the service writer remembers my name and what has bee done to my ve More

by rogerd8235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: mark

Sep 19, 2012

Continental Toyota responded

Roger, We are grateful for your and your daughter's business. I will copy your review and give to Mark and our Greeters. It's always good for them to know they make it a good experience for our customers. Thank you.

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