Mark Dufour | Page 2

Easy to deal with. Quick curious and had ready when said would. Thanks again ryan Quick curious and had ready when said would. Thanks again ryan More

by rdledbetter Verified Customer Verified Customer

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Excellent customer service. Lee was very kind and professional. Would recommend this dealership to anyone. Lee was very kind and professional. Would recommend this dealership to anyone. More

by JAS Verified Customer Verified Customer

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From the moment we stepped into the dealership, Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehi Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehicles; he was creating lasting connections with his customers.   As we expressed interest in the Chevrolet Colorado, Big Nate’s eyes sparkled. He knew this truck inside and out—the engine’s roar, the rugged design, and the comfort of its cabin. But what truly stood out was his commitment to making our experience exceptional. Here’s how he did it:       Discounts and Rebates: Big Nate was like a detective on a mission. He scoured every nook and cranny of the dealership’s database, hunting down discounts and rebates that would benefit us. His persistence paid off—we ended up saving more than we ever imagined. His motto? “No stone unturned.”       Personal Touch: Big Nate wasn’t just a salesman; he became our trusted advisor. Over cups of coffee, he listened to our needs, preferences, and concerns. He understood that buying a truck wasn’t just about horsepower and cargo space; it was about your lifestyle, your family, and your adventures. He personalized the experience, tailoring recommendations to fit us like a well-worn glove.       Step-by-Step Guidance: The paperwork maze can be daunting, but Big Nate was our guide. He patiently explained each form, demystifying terms like APR, warranty coverage, and VIN. His attention to detail ensured that you were informed at every turn. No question was too small, no detail overlooked.       Anti-Pushy Approach: Unlike some salespeople who pounce like hungry wolves, Big Nate was refreshingly different. He respected our pace. There were no high-pressure tactics, no urgency to sign on the dotted line. Instead, he encouraged us to take our time, test-drive the Colorado, and explore its features. His confidence in the product spoke volumes.       In the end, as we drove off the lot in our gleaming Chevrolet Colorado, Big Nate waved goodbye. His parting words echoed in our minds: “This isn’t just a truck; it’s a companion for your adventures. Take care of it, and it’ll take care of you.”   And so, thanks to Big Nate’s hard work, personal touch, and genuine kindness, our truck-buying journey became a cherished memory—one that transcended mere transactions. We didn’t just buy a vehicle; we felt like we gained a friend in the car business. More

by aprilhamiltonj Verified Customer Verified Customer

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From the moment we stepped into the dealership, Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehi Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehicles; he was creating lasting connections with his customers.   As we expressed interest in the Chevrolet Colorado, Big Nate’s eyes sparkled. He knew this truck inside and out—the engine’s roar, the rugged design, and the comfort of its cabin. But what truly stood out was his commitment to making our experience exceptional. Here’s how he did it:       Discounts and Rebates: Big Nate was like a detective on a mission. He scoured every nook and cranny of the dealership’s database, hunting down discounts and rebates that would benefit us. His persistence paid off—we ended up saving more than we ever imagined. His motto? “No stone unturned.”       Personal Touch: Big Nate wasn’t just a salesman; he became our trusted advisor. Over cups of coffee, he listened to our needs, preferences, and concerns. He understood that buying a truck wasn’t just about horsepower and cargo space; it was about your lifestyle, your family, and your adventures. He personalized the experience, tailoring recommendations to fit us like a well-worn glove.       Step-by-Step Guidance: The paperwork maze can be daunting, but Big Nate was our guide. He patiently explained each form, demystifying terms like APR, warranty coverage, and VIN. His attention to detail ensured that you were informed at every turn. No question was too small, no detail overlooked.       Anti-Pushy Approach: Unlike some salespeople who pounce like hungry wolves, Big Nate was refreshingly different. He respected our pace. There were no high-pressure tactics, no urgency to sign on the dotted line. Instead, he encouraged us to take our time, test-drive the Colorado, and explore its features. His confidence in the product spoke volumes.       In the end, as we drove off the lot in our gleaming Chevrolet Colorado, Big Nate waved goodbye. His parting words echoed in our minds: “This isn’t just a truck; it’s a companion for your adventures. Take care of it, and it’ll take care of you.”   And so, thanks to Big Nate’s hard work, personal touch, and genuine kindness, our truck-buying journey became a cherished memory—one that transcended mere transactions. We didn’t just buy a vehicle; we felt like we gained a friend in the car business. More

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The Best! Very good at what he does looking for a car he is the man to see Very good at what he does looking for a car he is the man to see More

by Sabrinaoverton51 Verified Customer Verified Customer

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It was a great experience! Toby Bryant was excellent! I would definitely recommend him and Bill Hood Chevy Toby Bryant was excellent! I would definitely recommend him and Bill Hood Chevy More

by tobybryant1969 Verified Customer Verified Customer

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LOVE MY NEW NISSAN KICKS! Easy courteous, professional service😀 Nate Harrison is a valuable asset I was very pleased with my buying experience! Easy courteous, professional service😀 Nate Harrison is a valuable asset I was very pleased with my buying experience! More

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Flawless services, work started just after arrival, nice clean customer waiting area with fresh hot coffee, all workers professional and courteous...will definitely be back clean customer waiting area with fresh hot coffee, all workers professional and courteous...will definitely be back More

by Kirkuleez Verified Customer Verified Customer

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Overall very good people to work with on buying a car or truck. Only drawback is the mandatory requirement of a minimum 15 word review, how petty. truck. Only drawback is the mandatory requirement of a minimum 15 word review, how petty. More

by cgreive656 Verified Customer Verified Customer

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Oh man, Tom and Mr. Serpas made friends with the With the person that purchased my 2022 Chevrolet Truck so I Was able to buy my 2024 Silverado Truck From the hood dealer Serpas made friends with the With the person that purchased my 2022 Chevrolet Truck so I Was able to buy my 2024 Silverado Truck From the hood dealership in Covington. More

by DAVIDLEBLANC760 Verified Customer Verified Customer

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